Calyraen
Calyraen
Searching the site...
No matches. Try another word.
Online safety for families

Help your kids handle the internet

Plain advice on the things that worry parents most, sorted by topic. Pick a guide below, or start with the half-hour setup.

Help your kids handle the internet

Our research

Sexualization and Self-Sexualization: A Psychological Review. An evidence-based look at the psychology of sexualization and self-objectification, why these patterns take hold, and what they mean for staying safe online. Written for parents, educators, and clinicians.

Start here: layer up their online safety

How broadband, device and app controls work together, from Internet Matters.

Every guide, in one place

Tap a card to open that guide.

Cyberbullying

Save the evidence, block, and keep them talking to you.

Screen time

Worry less about the hours, more about what fills them.

Grooming

How it really starts, the warning signs, and who to call.

Fake news

Teach the quick gut-check before they share.

Scams

The cons aimed at kids, and the rules that stop them.

Explicit content

Head it off, then stay calm when it happens anyway.

Self-sexualising

The validation loop, the pressure to look hot, and how to help.

Privacy

The footprint they leave, and how to tighten it.

Gaming

Get into their world, lock down chat and spending.

Social media

Is your child ready, and how to set up a first account safely.

Controls

Three layers, set up in about half an hour.

Talking

Conversations that keep them coming to you.

AI

Where AI shows up, and the ground rules that hold.

Get help where you live

Accurate child-safety services, country by country.

The half-hour safety setup

You don't need to be techy. Do it once, then adjust as they grow.

Turn on the controls

Broadband filters first, then the device (Apple Screen Time, Google Family Link), then the settings inside each app they use.

Sort out the balance

Agree what feels healthy together, build in breaks, and keep screens out of the bedroom overnight.

Check and chat

See which apps they really use and the ages they're meant for, then talk about it the way you'd ask about their day.

Keep it current

Controls aren't set-and-forget. Loosen them as your child gets older, and bring them into the decisions.

Why it's worth half an hour

13+
The minimum age on most social apps
~1,300
Photos of a child posted online before they turn 13
3 layers
Network, device and app, working together
Global
Controls and report tools exist wherever you live

Pick one small thing to start with

Set up a parent account, turn on a single filter, or just ask what game they're into at the moment. One change today is worth more than a plan you never get round to.

Online safety

Cyberbullying: a calm walk-through for when it's already happening

Your child is being got at online and you need to know what to do right now, not in theory. This walks you through it in order, from the first quiet conversation to saving evidence and bringing in the school or the police.

Cyberbullying: a calm walk-through for when it's already happening

Getting it to stop

Once things are steady and you've got a record, here's how you shut it down and stop it coming back.

  1. Report it on the platform. If the content breaks the site's community guidelines, use the in-app report tools to flag it. If you can't find the buttons, most platforms keep step-by-step reporting and parental-control instructions in their help centre, and you can find walk-throughs for Facebook, Instagram, Snapchat, TikTok and WhatsApp in the online-safety guides put out by charities and your broadband provider.
  2. Ring the school first if the bully is a pupil there. Most schools have an anti-bullying policy, and they have pastoral staff who can act, even when the bullying happened online and out of hours. They can't help with what they don't know about.
  3. Lock down the profiles together. Set accounts to private, swap a real name and photo for a nickname and an avatar (a pet or a band, not their face), only accept people they actually know offline, and strip school, age and location out of bios.
  4. Know when it crosses into a police matter. Report to the police if the bullying involves sexual abuse content, targets your child's ethnicity, disability or sexuality, includes threats of harm, pushes them toward self-harm, or has become harassment over time. Your country's laws on harassment, threats and malicious messages may apply to this kind of thing.
  5. Agree a plan in advance, while things are calm. Decide together what they'll do if they see or get cyberbullied again, and talk through how the things people post online can land on someone. Kids handle a crisis far better when they've already rehearsed it.
  6. Look after how they're feeling, not just the incident. If your child is really struggling, talk to your doctor or a confidential counselling service, and tell them they can ring or message a free children's helpline any time they want to talk to someone outside the family.

Underneath all of this sits a bit of prevention: take a real interest in their digital life early, set parental controls on your broadband, devices, apps and platforms, and have these chats in an age-appropriate way before there's a problem rather than after.

Where to get help

  • The platform's own block and report tools, the flag, three-dots or report option on each app, for content that breaks their rules.
  • In an emergency, if there's immediate danger, call your local emergency number. For non-urgent matters, use your country's police non-emergency line.
  • A free children's helpline for your child, and a parents' support line for you when you're not sure what you're dealing with. Tell them they can reach a children's helpline any time even if they say they're fine.
  • A national service for reporting child sexual abuse material, if the bullying involves sexual abuse content.
  • Your child's school, which most likely has an anti-bullying policy and pastoral staff who can act even when the bullying happened online and after hours.

Find the exact services where you live on the Get help page.

Quick answers

Usually no. Confiscating the device feels like the protective move, but it tends to backfire. It makes kids angrier and more cut off, and it teaches them that telling you about a problem gets their lifeline taken away. Only take a device if that's what your child actually wants.

Ring the school first. Most schools have an anti-bullying policy, and they have pastoral staff who can act, even when the bullying happened online and out of hours. They can't help with what they don't know about, so tell them.

Report to the police if the bullying involves sexual abuse content, targets your child's ethnicity, disability or sexuality, includes threats of harm, pushes them toward self-harm, or has become harassment over time. Call your local emergency number if there's immediate danger, or your country's police non-emergency line otherwise. Your country's laws on harassment, threats and malicious messages may apply.

Related topics

Talking

Conversations that keep them coming to you.

Social media

Is your child ready, and how to set up a first account safely.

Self-sexualising

The validation loop, the pressure to look hot, and how to help.

Screen time

Screen time: what those hours are actually made of

An hour spent building something in a game and an hour of passive scrolling count the same on the clock but make for very different days. Here's how to weigh the mix, with a daily rhythm you can keep.

Screen time: what those hours are actually made of

It's about the kind of use

Two children can each log two hours and have completely different days behind those numbers. The total matters far less than what those hours are made of.

Feature Passive use Active use
What it looks like Endless scrolling, thumb-on-glass watching Building in a game, creating, video-calling a cousin, following a tutorial
Effect on mood and sleep Tips the day too far and sleep, mood and energy start to slide Feeds creativity, learning and real social connection
Worth setting a limit on Yes, this is the part to nudge down Less so, this is the mix you want more of
What to do about it Steer some of it elsewhere so it isn't the default Make room for more of it across the week

So it helps to stop policing minutes and start thinking about a balanced digital diet instead. You're aiming for a decent mix across the week: some creative stuff, some learning, some real social connection, some pure entertainment, and a proper helping of offline life around all of it. And remember, children copy what they see far more than what they're told. If you're scrolling at the dinner table your boundaries carry very little weight, so setting a few limits on your own use is one of the most effective things you can do for theirs.

Building a rhythm that sticks

Rules that get written together get followed. Rules that get imposed get gamed. So treat this as a routine you build with your child, then let the tools do the nagging so you don't have to. Here's the rhythm, roughly in the order it runs through a day:

  1. Set the limits together. Sit down and agree how long, what times of day, and which apps. Children stick to limits far better when they helped set them, so make it a conversation, not a verdict. Revisit it as they get older.
  2. Keep mornings and mealtimes screen-free. Device-free meals and homework done without the phone in reach. Out of sight really helps, so the screen being in another room does half the job for you.
  3. Build in breaks through the day. A rough rhythm of 20 to 30 minutes of screen use, then a short active break: a stretch, a chat, getting up for a drink. Make sure there's a daily chance to properly move, too.
  4. Mix up the activities on purpose. If it's wall-to-wall YouTube and TikTok, steer some creative, social or learning use into the day so passive watching isn't the whole diet.
  5. Drop screens as a reward. Dangling screen time as a prize quietly teaches your child it's the best thing on offer, which only makes them want it more. Take it out of the reward jar.
  6. Move screens out of the bedroom at bedtime. This protects sleep more than almost anything else. If the phone charges in the kitchen overnight, a chunk of your problems sorts itself out.
  7. Write it down together. Fill in a family agreement so the rules on device use are settled and on paper, rather than re-argued every evening.

With teens, the rhythm shifts. Hard restriction stops working around this age, so hand over the controls instead. Show them the self-regulation tools, the usage dashboards, timers, app limits and warning pop-ups, and let them run their own screen time, checking in now and then on what settings they've chosen. Pair that with a plain conversation about how endless feeds and autoplay are designed to hook them on purpose. Knowing that struggling to put the phone down is by design, not a personal failing, helps a teenager reflect rather than feel told off.

When it's tipped too far

None of the following spells disaster on its own. But if a few are stacking up, the balance has slipped and it's worth a calm conversation rather than a crackdown. Watch for:

  • Anxiety or stress when they don't have the device on them.
  • Poor sleep, often traced back to late-night phone or tablet use.
  • Physical activity quietly dropping off.
  • Pulling back from seeing friends face to face.
  • Most of their screen time being passive, endless scrolling or watching, rather than making or learning anything.

If that's where you've landed, you don't need to tear everything up. Go back to the rhythm above, rebuild it together, and lean on the built-in tools that do the heavy lifting:

  • Apple Screen Time for iPhones and iPads, for limits, downtime and app caps.
  • Google Family Link for Android, with Android Digital Wellbeing for usage tracking and timers.
  • Microsoft Family Safety across Windows and Xbox.
  • TikTok Family Pairing to set time limits and link your account to theirs.
  • Instagram's "Your Activity" to see and manage how long they're spending in the app.
  • A free family agreement template, the kind online-safety charities publish, to fill in together.
  • Age-specific advice (under 5, 6 to 10, 11 to 13, and 14 plus), since what suits a six-year-old looks nothing like what suits a fourteen-year-old. Most family online-safety sites break their guidance down by age band.

What good balance looks like

Bedroom
Screens out overnight protects sleep more than almost anything else
Mixed
A weekly blend of creating, learning, real connection and offline life
Together
Limits built with your child get followed, not gamed

Related topics

Gaming

Get into their world, lock down chat and spending.

Social media

Is your child ready, and how to set up a first account safely.

Controls

Three layers, set up in about half an hour.

Online safety for parents

Online grooming: how predators really operate, and how to protect your child

Grooming rarely looks like the danger most of us were warned about growing up. Here's a clear look at how it actually unfolds, the practical ways to protect your child, and exactly who to call if something's wrong right now.

Watch together: Play Like Share

Episode 1 of a short CEOP Education film for 8 to 10 year-olds about staying in control online.

How grooming usually unfolds

  1. Stage 1

    Contact

    It usually starts somewhere ordinary. A friendly message arrives in a game your child loves, or a chat app they use with their mates. The sender is warm, a bit funny, and interested in the same things. Most groomers are patient, not pushy.

  2. Stage 2

    Trust and flattery

    They keep showing up, day after day, and they're kind. They flatter, they listen, and they make your child feel understood. Over days or weeks they learn what your child likes and what they're insecure about. The early stages are about trust, not threats.

  3. Stage 3

    Moving somewhere private

    Once that bond is in place, they suggest carrying on the conversation somewhere more private, off the game and onto a separate messaging app where nobody else can see. From there they steer things somewhere your child never meant to go: sharing personal details, sending an image, or agreeing to meet up. Predators often pressure children into filming their own abuse, in their own bedrooms, on the family WiFi, and online-safety researchers have flagged that 11 to 13-year-old girls are at growing risk.

  4. Stage 4

    Secrecy or threats

    Groomers work hard to keep children quiet. They'll frame it as a special secret between the two of them, or, once something has already been shared, they'll switch to threats. That's precisely why the warning signs are so easy to miss. Keep two things in mind: a child caught up in this hasn't been careless, and a parent who didn't spot it hasn't been asleep at the wheel. The method is designed to be invisible to both of you.

The warning signs

None of these proves something is wrong on its own. They overlap with ordinary teenage moodiness, so don't expect a neon sign. If a few of them cluster together, or if something just feels off, treat it as a reason for a gentle conversation rather than waiting for proof.

  • Someone your child met through an online game wants to move the chat somewhere private, off the game and onto a separate app.
  • Requests for nude or sexual images, or sexual conversations with someone online.
  • Your child suddenly going secretive about who they're talking to or what they're sharing.
  • An adult or a stranger asking your child to keep their friendship or messages secret.
  • Threats that arrive after something has already happened, such as an embarrassing webcam moment or an image that got shared. This is sextortion, and it's frighteningly common.
  • A general shift you can't quite explain: more withdrawn, jumpy around their phone, evasive about one particular "friend."

Making your child a harder target

You can't supervise every message, and you don't need to. What you can do is close the easy openings a groomer relies on and make sure your child knows they can come to you. Work down this list at your own pace. Even the first couple of items shift the picture more than you'd expect.

  • Get on the apps yourself. Set up your own account on the games, apps and sites your child uses. You'll see how chat works, who can message a stranger, and how someone could make contact. You can't assess a risk you've never looked at.
  • Fix the privacy settings on every platform, side by side. Don't leave the loose defaults in place. There are site-specific settings guides online for all the popular apps, so you're not guessing. Doing it together means your child learns what each setting does and why.
  • Lock down what gets shared. The rule is simple: no full name, age, gender, phone number, home address, school name, or photos with people they only know online. Talk it through rather than just announcing it.
  • Make one rule non-negotiable. They never arrange to meet someone they only know online without a parent there. No exceptions.
  • Have the "people lie online" conversation plainly. Explain how easy it is to fake an age, a face, a whole identity. An "online friend" who claims to be 12 and into the same game might be nothing of the sort.
  • Reassure them about the test. Tell your child that safe people will never ask them for, or pressure them into, sending any kind of image. If anyone does, that's the tell. And make it crystal clear they can come to you about anything, no matter what's already happened, without losing their phone or getting shouted at.
  • Walk through the report and block tools in their games. In Minecraft and Roblox especially, show them how to flag and report someone, then practise it once together so it's muscle memory in the moment.
  • Add a technical layer. Put parental controls, filtering or monitoring software on their devices. The conversations matter most, but the controls catch what conversations miss.

If you're worried right now

If you think grooming is happening, your first job is your child's sense of safety. The way you react in the first few minutes decides whether they keep talking to you.

  • Stay calm and reassure them first. Lead with "I'm glad you told me, you're not in trouble."
  • Find out who they've been talking to by speaking with your child, and if you need to, their friends or teachers.
  • Preserve the evidence before you do anything else. Save screenshots, usernames and the conversation somewhere safe. Don't delete anything in a panic, however upsetting it is to keep.
  • Block or unfriend the person, then report the account or content on the platform. Facebook, Instagram, Snapchat, YouTube and X all have reporting options built in.
  • Report it to your country's child-protection or report-abuse service (see the Get help page), the route to advisors who deal with exactly this. Call your local emergency number if your child is in immediate danger, or your country's police non-emergency line if it's not urgent.

A clear plan for sextortion

Sextortion needs its own clear plan. If someone is threatening to share a private image of your child unless they're paid:

  • Do not pay, and do not send anything more, even if a payment has already been made. Paying simply invites more demands. There is no version of this where giving them more makes it stop.
  • Stop all contact and block the account, but keep the evidence (screenshots, usernames, the messages) before you do.
  • Report it to your country's child-protection or report-abuse service (see the Get help page).
  • Use an image take-down service for under-18s to get an image removed (see the Get help page). Take It Down, run by NCMEC at takeitdown.ncmec.org, works internationally to help remove a nude or sexual image of an under-18 from participating platforms.

Where to get help

  • The platform's own report and block tools for the account or content.
  • In an emergency, your local emergency number if your child is in immediate danger.
  • A free children's helpline for your child, and a parents' support line for you (find your country's on the Get help page).
  • A national service for reporting child sexual abuse material, including any nude or sexual image of an under-18.

Find the exact services where you live on the Get help page.

The single most protective thing you own isn't a setting at all. It's your child believing they can tell you the worst thing in the world without you falling apart.

If you're worried right now

If you think your child is being groomed, your country's child-protection or report-abuse service is the route straight to advisors who deal with exactly this. The Get help page lists the right service where you live, and tells you when to call your local emergency number because your child is in immediate danger.

Find help where you live

Related topics

Self-sexualising

The validation loop, the pressure to look hot, and how to help.

Explicit content

Head it off, then stay calm when it happens anyway.

Talking

Conversations that keep them coming to you.

Online safety for parents

Spot the fake: teaching your child to gut-check what they see online

A made-up headline can travel faster than the truth ever does, and the feed your child scrolls is full of them. Spotting the fakes is a skill, and it's one you can build together at the kitchen table.

Spot the fake: teaching your child to gut-check what they see online

What we're actually dealing with

Picture the doctored photo that does the rounds every few months, the politician supposedly caught somewhere they never were, or the AI video of a celebrity saying something they never said, lips slightly out of sync, the audio drifting just enough to feel wrong if you slow down and look. Thousands of people share these before anyone checks. If your child has ever shown you a "fact" from TikTok that turned out to be nonsense, you've met the same problem in your own kitchen.

Fake news is made-up or twisted content dressed up to look like the real thing. It comes in two flavours worth naming. Misinformation is false stuff passed on by people who genuinely believe it's true. Disinformation is false stuff spread on purpose by people who know it's a lie. Either way it moves fast, partly because so much of it is now churned out by AI, and partly because it's built to grab attention and get shared before anyone stops to check. This matters more than it sounds. The wrong content can mess with how kids feel, what they believe, how they see their own bodies, and in some cases their pocket money too.

Why kids fall for it

It's tempting to think children share rubbish because they're not paying attention. The truer story is that the feed is built to beat all of us, and a few specific things are working against your child.

  • "If it's got loads of likes and shares, it must be true." Shares measure how shareable something is, not how true it is. The most emotional, outrageous posts spread fastest precisely because they're designed to.
  • "A real-looking photo or video can't be faked." AI now produces convincing images, cloned voices and deepfake video. Looking real and being real stopped being the same thing a while ago.
  • "My child would obviously spot a scam." Confirmation bias makes all of us trust the things that match what we already believe far more readily than the things that challenge it. Algorithms and echo chambers then feed kids more of what they already agree with, so a false claim that fits their worldview slips straight through.

Knowing the feed is rigged this way takes the shame out of getting caught, which makes a child far more willing to slow down and question a trending post instead of swallowing it because everyone's sharing.

Building the habit

A checklist only works if it becomes second nature, and that takes a bit of steady backup from you. When your child gets it wrong, keep it kind. If they share something fake, fact-check it together, work out the tell you both missed, and nudge them to go back and tell the people they sent it to. Owning the mistake is part of the lesson, and a child who's terrified of being told off just hides the next slip.

For younger ones, dial it back a notch. Talk about the difference between a fact and an opinion, switch autoplay off so they're not shoved into an endless feed, and keep half an eye on which creators they're following. A shorthand worth drilling into them: Read it, Check it, Wait. Read the whole thing, find at least two other sources that back it up, and sit on it for a few days before sharing.

Keep an eye on how all this is landing emotionally, too. A child who seems anxious about something in the news, or unhappy about their body after a run of edited or influencer photos, may be soaking up more than they're saying. And if a child mentions they lost money to a scam or shared something they later found out was fake, treat it as a moment to talk, not to tell off.

Try it together

The best way to practise is to make a game of it, so catching fakes feels like a win rather than a lecture.

  • Run a "spot the fake" quiz as a family. Plenty of online-safety charities run free interactive quizzes and critical-thinking guides that work well for this. Both are free to use online.
  • Pull up a real claim doing the rounds and walk through the gut-check together, out loud, so your child sees how you'd check it.
  • Reverse-image-search a suspicious photo as a pair so the Google Lens trick stops feeling like magic.

If misinformation has really upset your child, look after their wellbeing first and point them toward a free children's helpline or a confidential counselling service. You can find the ones available where you live on the Get help page. And if you'd like the advice tailored to your own family's ages and devices, plenty of online-safety charities offer a quick questionnaire that gives you a shortlist rather than a firehose.

Two things parents ask

Trust your gut when something looks off, then check the tells. For photos, reverse-image-search it: tap the camera icon in Google Search on your phone to use Google Lens, and it'll show you where the picture really came from. For video, watch for unnatural movements, audio that doesn't match (odd speeding up, weird cuts), and backgrounds that shift or don't quite line up. AI now produces convincing images, cloned voices and deepfake video, so looking real and being real aren't the same thing anymore. Also check the date, in case an old clip is being recycled as new, and look for dodgy spelling, senders nobody recognises, and big 'miracle' or 'you won't believe this' claims.

Keep it kind. Fact-check it together, work out the tell you both missed, and nudge them to go back and tell the people they sent it to. Owning the mistake is part of the lesson, and a child who's terrified of being told off just hides the next slip, so treat it as a moment to talk rather than to tell off. If the whole thing has really upset them, look after their wellbeing first and point them toward a free children's helpline or a confidential counselling service. You can find the ones available where you live on the Get help page.

Related topics

AI

Where AI shows up, and the ground rules that hold.

Social media

Is your child ready, and how to set up a first account safely.

Privacy

The footprint they leave, and how to tighten it.

Online scams

The cons aimed at your kid, and the rules that stop them

Scammers have set up shop in the games, group chats and DMs where children already spend their time. This is a plain look at the cons your kid will meet, plus the handful of rules that catch most of them before any money or password leaves the house.

The cons aimed at your kid, and the rules that stop them

What loot boxes really are

Kids explain in-game spending and loot boxes, from Internet Matters and BBC Own It.

The cons they'll run into

They come in a lot of flavours, but they're all trying to do the same thing: trick someone into handing over money, a password or personal details. Here are the ones your child is most likely to bump into.

Gaming

Free V-Bucks or Robux

Free in-game currency or a rare item, dangled as easy luck. The offer is the bait, every single time.

DM

A DM from a hacked friend

A message from a friend, relative or even a celeb asking for money or a login. The account's been hacked or cloned, so the face is familiar but the person isn't.

Giveaway

Fake giveaways

A platform rep offering to pay them for content, a government cash giveaway, a fake shop selling trainers or skins too cheap. The money goes, nothing arrives.

Phishing

Phishing links

A message dressed up to look like it's from a company they know, with urgent act-now pressure to click a link or type in a login.

Blackmail

Sextortion and blackmail

Someone threatens to share a private or nude image unless they're paid. This one deserves naming plainly, and there's clear guidance below.

AI

Deepfakes and AI voices

Newer tricks where the person messaging or even voice-calling your child isn't a person at all.

The rules that catch most of them

You don't need to be technical to teach this. Give your child a few simple rules and practise them, and most cons fall apart on contact. Go through these together at the kitchen table.

  1. Run the "too good to be true" test. Free in-game currency for nothing, a cash giveaway, a stranger offering to pay them: if an offer needs their login or feels like easy money for nothing, it's bait. Say it out loud so it becomes a reflex.
  2. Never hand over a password or personal info. No login, no full name, no address, no phone number to anyone they only know online. Use comparisons they already get: "Would you give your address to a stranger in the park? So why type it into a game chat?" and "Would you climb into a stranger's van? Then why click a link from someone you don't know?"
  3. Don't click links in messages. Instead, open a fresh browser window and type the real website address in by hand. Scammers copy real sites with tiny tweaks to the web address, so check it carefully, make sure it starts with https, and look for the little padlock before typing anything in.
  4. Treat urgency as a warning, not an order. Act-now-or-else pressure, and any "your computer is infected, download this now" pop-up, are designed to stop them thinking. The right move is to slow down and check.
  5. Be suspicious of familiar faces asking for money. A friend, relative or celeb suddenly asking for cash or a login may be a hacked or cloned account. Get your child to check another way before doing anything.
  6. Lock the accounts down. Turn on two-factor authentication on their important accounts and set profiles to private. A password manager makes this easier and gives every account its own strong password.
  7. Know where the buttons are. Walk through the platform safety tools together so there's no panic in the moment: how to report (usually a flag, three dots, or a gear icon near a username), how to block, mute and restrict, how to hide content, how to change a password, and how to set a profile to private.
  8. Report dodgy texts to your phone provider or your country's spam-reporting service. It's usually free, and it helps the networks shut scams down. You can find the right number or shortcode for where you live on the Get help page.

Two things help these rules stick. Play a "spot the fake" game: a media-literacy quiz that tests whether you can tell a real message from a fake, plus classroom-style games that teach the same skills. Then pull up a real phishing message from your own inbox and pick it apart together so it feels concrete. And run a couple of "what if" role-plays, such as "Someone promises a rare in-game item but needs your login, what do you do?" and "An unknown number texts saying they're a friend in trouble and needs money, what now?" Let your child reach the answer themselves, because the one they work out sticks better than the one you hand them.

If they've been caught out

If a scam gets through, move quickly and stay warm. Both matter.

  • Change the password on the affected account straight away, log out of all devices, and change that same password anywhere else it was reused.
  • Ring the bank or card company to freeze the account, dispute any charges, and ask for a new card if needed.
  • Lead with "this isn't your fault." Treat it as something to learn from, check in afterwards on how they're feeling, and make it clear you're the person they come to next time. A kid who's scared of being told off is a kid who hides the next one until it's far worse.

Sextortion needs its own handling, because the levers a scammer pulls here are money and shame. If someone is threatening to share a nude image unless they're paid, say this clearly to your child: it's not their fault, it's a crime committed against them, and the blame sits entirely with the offender. Then do not pay. Paying rarely makes it stop and usually invites more demands. Don't delete the evidence, and report it to your country's fraud or cyber-crime reporting service and to your country's child-protection or report-abuse service (see the Get help page), so it reaches child-protection specialists. You can also use Take It Down (takeitdown.ncmec.org), a free service that works internationally to help get a nude or sexual image of an under-18 taken offline.

For emotional support, a free children's helpline is there too, and your child can reach a confidential counselling service if they'd rather talk something through outside the family. You'll find the ones for where you live on the Get help page.

One last thing worth saying out loud to your kids: the people who run these scams are good at it, and getting caught doesn't make you stupid. It makes you human. The trick is just to slow down, check, and tell someone. That's a skill they'll use long after they've stopped playing Roblox.

Where to get help

  • The platform's own report and block tools, for anything that breaks the site's rules.
  • In an emergency, your local emergency number; for non-urgent matters, your country's police non-emergency line.
  • A free children's helpline for your child, and a parents' support line for you (find the ones for your country on the Get help page).
  • Your country's fraud or cyber-crime reporting service to report a scam, and a national service for reporting child sexual abuse material.
  • Find the exact services where you live on the Get help page.

Report a scam

Reporting a scam helps stop it spreading and may help you recover money. Find your country's fraud or cyber-crime reporting service, plus the right place to report sextortion and the helplines for your child, on the Get help page.

Related topics

Grooming

How it really starts, the warning signs, and who to call.

AI

Where AI shows up, and the ground rules that hold.

Gaming

Get into their world, lock down chat and spending.

Online safety for parents

Explicit content online: how to lower the odds, and stay calm when it happens anyway

Most children meet adult material by accident long before they go looking for it. One YouTube video ends, autoplay rolls into the next, and three clips later they're somewhere they were never meant to be. An innocent search throws back results that are anything but. A mate passes a phone around the playground with a clip already queued up. This guide puts the prevention up front, then walks through a measured response for the moment your child has already seen something.

Explicit content online: how to lower the odds, and stay calm when it happens anyway

Two jobs: head it off, then respond well

The material covers a lot of ground: porn, swearing, violent images, and sites that promote crime, terrorism, racism, eating disorders, self-harm and suicide, or gambling. Add unmoderated chat rooms, hate content and grooming material to that. You can't wall all of it off, so don't exhaust yourself chasing a perfect block. Stack up a few sensible barriers, then make yourself the person your child turns to.

Before it happens

Switch on the free family filters from your broadband provider so one toggle covers every device on the home WiFi. Turn on Google and Bing SafeSearch so explicit results are filtered out of searches, and point younger children at a child-friendly search engine built for kids. Then talk about it before they ever see it: explain in plain words what inappropriate content is, agree some ground rules together, and keep checking in about the games, creators and anything that's worried them. Make it a normal, regular thing, not one big awkward sit-down.

When they've seen something

Don't panic. Take a breath before you say anything, because a panicked or furious reaction teaches a child to handle the next one alone. Ask open questions and try to work out whether they stumbled on it by accident or went looking, since the two need slightly different responses. Reassure them they're not in trouble for telling you, as that's what keeps the door open. Then give them a private route to someone who isn't you, and loop in the school if another pupil shared the content or they saw it on school premises.

More barriers, in minutes

The quick wins above cover the whole house at once. A few more take just as little time:

  • Set up device-level parental controls. Turn on Apple Screen Time on iPhones and iPads, Google Family Link on Android, and Microsoft Family Safety, which also covers the Xbox. These let you filter and block adult content.
  • Use the controls inside the apps they live in. TikTok Family Pairing lets you link your account to theirs. Swap YouTube for YouTube Kids with younger ones. Instagram and Facebook have their own screen-time managers too.
  • Move screens out of the bedroom where you can. Unsupervised internet access behind a closed door is where a lot of this slips through, and a shared family space makes it far easier to notice when something has gone wrong.

A quick note on what raises the odds. A younger child on apps or games with a minimum age of around 13, unsupervised access in the bedroom, few or no controls on devices and broadband, and unmoderated livestreams or chat rooms all leave the door open wider. And remember a quiet child isn't proof everything's fine. Children very often say nothing when they've seen something upsetting, so no complaints isn't the same as no problem.

When they're the one looking

If your child is actively seeking out adult content, resist the urge to grab the device. Confiscating it tends to drive the behaviour underground rather than stop it. Talk openly about why they're looking. If what they're searching for is extreme, or involves self-harm, contact a confidential counselling service or a parents' support line for advice (find the ones where you live on the Get help page).

Talking about porn

The conversation works better as a thread you keep picking up than as one big set-piece. A few things worth carrying into it:

  • Name what they may run into in age-appropriate, plain language, rather than waiting for a complaint to react to. Children who have a word for it are far more likely to mention it.
  • Make clear that stumbling on something is never something they'll be told off for. Separate the seeing from any sense of being in trouble.
  • Keep the door open for the harder questions. Curiosity is normal, and a calm, factual answer beats a child filling the gaps from a search bar.
  • If a particular search or worry suggests something more serious is going on, a confidential counselling service or a parents' support line is there for parents who want advice on how to handle it (see the Get help page).

Reporting and removing

When content needs taking down or flagging, use the platform's own tools first, then escalate by the right route for what it was.

  • On the platform: use the flag or report tool built into the app to report the content.
  • Child sexual abuse images or videos: report to a national service for reporting child sexual abuse material so it can be removed (find yours on the Get help page). Take It Down, at takeitdown.ncmec.org, works internationally to help get a nude or sexual image of an under-18 taken down.
  • Hate content: report it via your country's service for reporting illegal or extremist content.
  • Terrorist or extremist content: report it via your country's service for reporting illegal or extremist content.
  • An adult behaving sexually toward your child: contact your country's child-protection or report-abuse service (see the Get help page).

Where to get help

  • The platform's own report and block tools, for content that breaks its rules.
  • In an emergency, your local emergency number; for non-urgent matters, your country's police non-emergency line.
  • A free children's helpline for your child, and a parents' support line for you (find your country's on the Get help page).
  • A national service for reporting child sexual abuse material, plus Take It Down at takeitdown.ncmec.org to help get an under-18's image removed.
  • Find the exact services where you live on the Get help page.

Awkward but common

Start by keeping your cool, even when you're alarmed inside, because how you respond in that first moment shapes whether they ever come to you again. Take a breath, then ask open questions to work out whether they stumbled on it by accident or went looking. Tell them plainly that they're not in trouble for telling you. Keep it factual and age-appropriate, and treat it as a thread you keep picking up rather than one big set-piece, so curiosity gets a calm answer instead of a child filling the gaps from a search bar. If they'd open up more easily to a stranger, point them toward a free children's helpline or a confidential counselling service, and if the worry feels more serious, a parents' support line can advise you as a parent. Find the ones where you live on the Get help page.

Work top down, starting with the moves that cover the most at once. Switch on your broadband provider's free family filters first, as these apply to every device on the home WiFi in a single toggle. Then turn on Google SafeSearch and Bing SafeSearch so explicit results are filtered out of searches, and for younger children point them at a child-friendly search engine built for kids. After that, set device-level controls (Apple Screen Time, Google Family Link, Microsoft Family Safety, which also covers the Xbox) and use the in-app controls like TikTok Family Pairing and YouTube Kids. Each one takes only minutes.

Related topics

Grooming

How it really starts, the warning signs, and who to call.

Self-sexualising

The validation loop, the pressure to look hot, and how to help.

Talking

Conversations that keep them coming to you.

Online safety

When kids learn to perform sexy for the camera

Self-sexualisation is a whole spectrum, from filtered selfies and posing to the 'I'll just start an OnlyFans' fantasy. Here is what is pulling them in, and how to help.

When kids learn to perform sexy for the camera

Inside their head

It helps to start with empathy, not alarm. Picture being thirteen and online. You post a photo. Within minutes the likes, comments and views start landing, and each one feels like a tiny hit of being seen and being worth something. Then you notice the pattern everyone notices: the posts where you look a bit older, a bit sexier, the ones with the right pose and the right filter, tend to get more. The reward gets quietly wired to the sexier version of you.

From there it becomes a loop that is hard to step out of. You check the stats. You feel the pull to post again. There is a quiet pressure to push a little further next time to keep the numbers up, because the same photo twice never lands as well. None of this feels like a decision. It feels like keeping up.

And everyone around them seems to be doing it. In group chats and on their feeds, posting this way looks normal, even expected. Nobody wants to be the one who looks childish or left out. They are also growing up inside a pop culture where influencers and celebrities sell a 'hot girl' or 'looksmaxxing' aesthetic as the whole point, and where beauty filters have quietly reset what a normal face and body are supposed to look like, including their own.

The platforms make all of this stronger, not weaker. Sexualised content tends to get more reach, so the algorithm learns to show it, learns to reward it, and learns to feed your child more of it and more of the pressure that comes with it. On top of all that sits a confusing cultural message they have absorbed without ever choosing it: that being sexual is the same as being confident, grown-up and empowered.

So when an adult looks at this and thinks 'kids these days', they miss the point. This is not a character flaw. It is a set of strong, well-designed forces working on a young brain that is wired to want connection and approval.

What this actually looks like

It is rarely one dramatic thing. It is a spectrum. At the everyday end it is filtered and edited selfies that make them look older or sexier, carefully chosen poses, 'thirst trap' shots, revealing or suggestive photos taken for the camera, sexualised dances and trends and challenges, and dressing or performing for likes. Further along it becomes a habit of escalating to keep the engagement up. At the far end sits the fantasy that gets talked about as a joke and then half-seriously: 'I'll just start an OnlyFans,' or the idea of sugar-dating as 'easy money'. OnlyFans is one example on this spectrum, not the whole of it, and most kids never go near it. The pull, though, runs the length of the whole line.

What it promises vs what it costs

Feature What it feels like What's actually happening
A like means I'm worth something Every like and view lands like proof that you matter and are seen. It is fleeting and trains them to chase the next one, so the good feeling never lasts.
Everyone does it, so it's normal Posting this way feels expected, and not doing it feels childish or left out. Repeating it slowly resets what feels normal for them and for everyone watching.
Sexier posts just do better The more revealing posts get more reach, so it feels like the obvious choice. The algorithm is steering them somewhere they did not choose and rewarding them for going further.
Being sexual means being confident It feels grown-up, empowered and in control. The control is an illusion when the audience, the platform and the pressure are setting the terms.
Easy money, I'm in charge The 'just start an OnlyFans' idea looks like easy money and independence. For a child it is illegal, the images are permanent, and it makes them a target for predators.

How to prevent it, and build resilience

Anchor self-worth off-screen

Build an identity that is not pinned to looks, early and often. Notice and name the things they are good at that have nothing to do with appearance, so a feed is never the main place they feel valued.

Teach them to see the machinery

Show them how filters and edits work, how the highlight reel hides the ordinary, and how 'earnings' and influencer lives are cherry-picked or faked. Once they can see the algorithm gaming them, it loses some of its grip.

Talk early, often and without shame

Skip the bans and the lectures. Get curious instead. Ask 'who is this post for?' and 'how do you feel after scrolling?'. Calm, regular conversations keep the door open for the harder ones later.

Model it yourself

Notice your own relationship with posting, likes and appearance out loud. If they see you chasing validation or editing every photo, that is the lesson. If they see you put the phone down and not care about the count, that is the lesson too.

Use settings and timing

Set accounts to private, choose age-appropriate platforms, and delay the most appearance-driven apps for as long as you can. Where the option exists, switch off visible like-counts to take some heat out of the loop.

Name the trap together

Say it out loud as a team: the loop, the pressure to escalate, the way sexier gets more reach. When a child can name what is being done to them, they can start to choose against it instead of being carried by it.

If it's already a pattern

If you can already see this happening, the most important thing is how you show up. Stay calm and curious, not punitive. Shame and confiscation tend to push it underground, and they teach a child that this is a topic they cannot bring to you. You want to be the person they come to when something goes wrong, and that starts now.

Get underneath the behaviour with gentle questions rather than accusations. What does posting this way give them? What would they miss if they stopped? Then redirect, steadily, toward the things they are genuinely good at and the people and places where they feel valued for more than their looks. You are not trying to win one conversation. You are trying to widen the places they get to feel worth something.

Watch for the signs that this is tangled up with something bigger: compulsive checking and posting they cannot seem to stop, low self-esteem, anxiety, or distress about their body. If you see those, get professional help. A GP or counsellor can support both of you, and reaching out early is a strength, not a failure.

If an image has already been shared

Keep this proportionate, but know the serious facts. For anyone under eighteen, a sexual image of themselves is illegal and is treated as child sexual abuse material, even if they took it and shared it willingly. These images are a hook for grooming and sextortion, and once they are out, they are effectively permanent. None of this is your child's fault, and saying so out loud matters.

If an image has been shared or your child is being pressured or threatened, act fast and steady:

  • Do not pay and do not panic. Paying a blackmailer almost never makes it stop, and panic makes good decisions harder. Reassure your child that they are not in trouble with you.
  • Stop the spread. Use Take It Down (takeitdown.ncmec.org) and StopNCII (stopncii.org) to help get images removed and blocked across participating platforms.
  • Report it. Report to the platform where it happened, and keep a record.
  • Find local services. Use our Get help page to find the right reporting routes, helplines and support where you live.
  • If a child is in immediate danger, call your local emergency number.

What parents ask

Because it works on them, the way it is designed to. Likes, comments and views land like little rewards, sexier posts tend to get more of them, and everyone around them seems to be doing the same. It is not a flaw in your child. It is a strong loop pulling on a young brain that wants to be seen and to fit in.

It can look like confidence, and that is part of the trap, because culture keeps telling them that being sexual means being empowered. But chasing validation from a feed usually leaves kids more anxious about their looks, not more secure. Real confidence is the kind that does not depend on the next post doing well.

Lead with curiosity, not control. Avoid banning and lecturing in the opening move. Try 'who is this post for?' and 'how do you feel after scrolling?'. Talk often and without shame so it is a normal conversation, not a confrontation. The goal is for them to keep talking to you, not to win one argument.

Stay calm and tell them they are not in trouble with you. For under-eighteens, sexual images of themselves are illegal and treated as abuse material, and they can be used for sextortion, so move quickly. Do not pay and do not panic, use Take It Down (takeitdown.ncmec.org) and StopNCII (stopncii.org) to get images removed, report it, and find local support on our Get help page.

Act fast if an image has been shared or your child is being pressured

Do not pay and do not panic. Get images removed through Take It Down and StopNCII, report it, and find the right helplines and services for where you live.

Find help where you live

Related topics

Grooming

How it really starts, the warning signs, and who to call.

Explicit content

Head it off, then stay calm when it happens anyway.

Talking

Conversations that keep them coming to you.

Privacy

The 1,300 photos: your child's digital footprint, and how to take it back

Long before a child opens their first account, a record of them is already out there, mostly posted by us. Here's how that trail forms, the settings that close the obvious gaps, and the conversation that does the rest.

The 1,300 photos: your child's digital footprint, and how to take it back

The footprint, at a glance

~1,300
photos and videos of a child posted online before they turn 13, most of them not by the child
Private by default
most of the rest comes down to a handful of settings you switch on once and forget
Fixable
a good chunk of what's out there can be cut back in a single evening

Around 1,300 photos and videos of a child are posted online before they turn 13, and most of them weren't posted by the child. They were posted by us: the birthday parties, the first days of school, that bath photo we always meant to delete. There's a word for it now, sharenting, and it's where a digital footprint quietly begins, years before the child ever agreed to one.

The trail they leave

A digital footprint is the trail of data your child leaves online. Some of it they put there on purpose. Far more of it gets collected in the background, by apps, websites and devices, then recycled, combined and sold on without anyone asking.

One embarrassing post is rarely the thing that hurts them. The harder problem is quieter: scattered, harmless-looking scraps of data get stitched back together to identify, profile, impersonate or target a child. The school name plus the football team plus the favourite playground starts to add up to a real person in a real place.

This footprint has a long memory. It starts young, it follows them into adulthood, and it's far easier to shape early than to scrub clean later.

A few things tend to flag that the footprint needs attention:

  • Old posts or photos still surfacing online, or reappearing in app backups, even after you deleted them.
  • Your child's name, school, location or daily routine being findable in an ordinary web search, or sitting on a profile set to public.
  • Unknown contacts saved on their device, or friend and message requests from people they don't know.
  • Their details turning up somewhere they never shared them, which can point to data reuse or a breach.
  • A reputation forming before they even have their own accounts, usually built out of a parent's own oversharing.

Lock down the settings

Pick a quiet hour, sit down with your child if they're old enough, and run through the checklist below. It doesn't all have to happen at once, but the first three are worth doing first, because they show you what a stranger can already see.

  1. Search your own kid. Type their full name, any usernames and old profile details into a few different search engines and see what surfaces. Whatever's public, you want to find it before a stranger does.
  2. Delete the dead accounts. Old apps, abandoned profiles, forgotten subscriptions, the game they played for two weeks in 2022. If they don't use it, remove it. Every dormant account is one more place data can leak from.
  3. Switch off anything the app doesn't actually need. If a feature isn't required to use the app, turn it off. Start with location sharing and location services, public profiles, microphone access, and ad tracking.
  4. Go through privacy settings together, app by app. Set every social account to private, or to its maximum privacy, so only people they know in real life can see posts or message them. Doing it side by side beats doing it for them, because they'll actually remember how.
  5. Sort the passwords. A unique, complex password for every account, built from random words and characters, stored in a password manager so nobody's trying to hold twelve of them in their head. Then switch on two-factor authentication for the accounts that matter.
  6. Set up parental controls across their devices, apps and games. Use them to limit who can contact your child, and to require a password before any spending goes through.
  7. Keep everything updated. Phones, tablets, computers, all on the latest operating system and software. Updates are where the security fixes live, so an out-of-date device is a soft target. Check anti-virus is installed while you're there.
  8. Lock down the browser. Turn on an ad-blocker, set the browser to "do not track", and get them into the habit of using private or incognito mode on shared or public devices.
  9. Use the real age and location when setting up accounts. Fudging it feels harmless, but the correct age is what triggers the child-specific protections. And teach them not to "click and accept" terms and conditions on autopilot.

That's the bulk of the footprint contained. The settings hold the line, but the lasting protection is your child understanding why the line is there.

Tools worth a look

The tools and resources that do most of the work, once the conversation's underway:

  • A password manager to generate and store a unique password for every account.
  • Two-factor authentication on the important accounts as a second lock.
  • Parental controls across devices, apps and games, to limit contact and require approval for spending.
  • The location services toggle on the device, to turn off location sharing wherever it isn't needed.
  • An ad-blocker and the browser's "do not track" setting, plus private or incognito mode on shared devices.
  • Anti-virus software on phones, tablets and computers, kept up to date.
  • Financial alerts, such as text notifications, to flag any unexpected spending.
  • A search engine, used deliberately, to audit what's publicly findable about your child.
  • Children's privacy and data-protection standards, the kind many countries now set out, which spell out the privacy and data protections apps and sites are meant to give children. Worth knowing your country may have something like this when you're weighing up whether a service treats your child's data properly.
The conversation

The footprint test that sticks

Controls catch a lot, but they can't teach judgement. The conversation that does the heavy lifting is about what "personal information" really means, and there's a simple test that makes it stick. Before anything goes up, ask: would you put this on a T-shirt and wear it through town? Would you be happy seeing it on a billboard by the school gates? If the answer's no, it doesn't belong online either.

Start with the obvious stuff: full name, home address, school, phone, email, social handles, photos, password hints. Then make the point that lands hardest, which is the small stuff that feels harmless. The school name. The favourite playground. The football team. Those little details are exactly what someone needs to pull off phishing, impersonation and targeted attacks. Help your child see that a stranger piecing five "harmless" facts together is the real risk, not any one of those facts on its own.

And one for us, before the conversation gets pointed only at them. Before posting that next photo of your child, ask whether it's really yours to share, T-shirt and billboard included. Their footprint started with us, so it's the easiest place to set a better example.

The footprint test that sticks

Related topics

Social media

Is your child ready, and how to set up a first account safely.

Controls

Three layers, set up in about half an hour.

Talking

Conversations that keep them coming to you.

Gaming

Get into the game: a parent's way into your child's online world

The fastest route into your child's gaming life is to hand them the role of teacher. Ask them to show you how their favourite game works, and the safety side gets a lot easier from there. You don't have to ban a thing. It comes down to getting a few settings right and keeping the conversation open, so your child enjoys the games and still comes to you when something feels off.

Gaming safety in five minutes

Practical gaming safety tips for parents, from Internet Matters.

The settings that matter

You can knock most of these out in under an hour with the console or phone already in your hand. Start with one or two and work roughly top to bottom. You don't have to do them all in one go.

Family pairing and the parent account

Family pairing and the parent account

Set up the gaming account yourself with an email you actually check. Choose the safer privacy options and keep the player profile private rather than public. Then give each child their own profile, so the age limits and chat settings follow the kid instead of everyone sharing one wide-open adult login.

Voice and text chat with strangers

Voice and text chat with strangers

Turn on the console parental controls. Xbox, PlayStation and Nintendo Switch all let you limit who your child can chat with, and grab the companion phone app so you can adjust things in real time. For under-5s on a tablet or phone, switch on airplane mode to keep them offline entirely while they play.

Spending and loot boxes

Spending and loot boxes

Lock down spending before it happens. Block in-app purchases on phones and tablets. For older kids who want the odd thing, skip the linked credit card and top their account up with a refillable gift card, then agree a clear budget so a "free" battle pass doesn't quietly become a big bill.

Playtime limits

Playtime limits

Agree the time together, how long a session runs and how often per day, then let the controls enforce it. A short break of around 5 minutes every 45 to 60 minutes is a reasonable anchor. Use the platform's screen-time limits so you're not the one nagging every time.

Who they play with

Who they play with

Check the age rating before you say yes. Look the game up in a game age-rating database and skim a few parent reviews while you're there. The rating covers violence and language. The reviews tell you what the chat and community are really like.

Report and block

Report and block

Most games, Fortnite, Roblox, Xbox, PlayStation and Nintendo among them, build reporting right into the menus or a player's profile. Don't just tell them it's there. Have them show you they can find the report and block buttons, so when a griefer or a creep turns up they know exactly what to tap.

Play it with them

Ask your child to teach you their game. Sit beside them, pick up a controller, and let them be the expert for half an hour. It's the quickest way to see what they love about it, and it tells you far more than any guide can: who can talk to them, where the chat happens, and how easy it would be for money or a stranger to slip in. For a lot of kids a headset, a couple of mates and a world to build in is the best part of their day. They're hanging out, building things, competing, chatting away, and most of that is good for them. The same features that make it social, though, are the ones that let strangers slide into a chat, let a loot box quietly drain your card, or let a rough match turn into someone being nasty over voice.

The best monitoring tool you have isn't an app, it's your presence. Play a few rounds together every so often, and keep the console somewhere shared rather than behind a bedroom door. In a family space you can overhear the chat, glance at the screen, and pick up on a rough session early. That's also where you'll learn the game well enough to spot when something's changed.

While you're playing, keep half an ear out for the things that tend to flag a problem worth a gentle chat:

  • They're pushing to play games rated well above their age, usually because their mates already have them.
  • Money is going on in-game items or loot boxes you didn't okay.
  • They come away from a session upset, withdrawn or anxious, which can point to griefers or trolls bullying them mid-game.
  • They mention "friends" they've only ever met inside the game.
  • They struggle to stop, or to stick to the time you agreed.

None of these on its own proves anything. A cluster of them is your cue to sit down and talk.

Where the money goes

Gaming is built to take small amounts of money in a way that doesn't feel like spending. Loot boxes are the clearest example: your child pays for a sealed box of random items and doesn't know what's inside until it's bought, which is exactly what makes them so easy to keep tapping. Battle passes, skins and in-game currency work the same way, and the bill can climb fast on an account with a card sitting behind it.

The fix is to take the open card out of the equation. Block in-app purchases on the device, and for kids old enough to buy the occasional item, fund the account with a refillable gift card instead of a linked credit or debit card. Then set a budget together and treat it as a real number, so a "free" pass that nudges toward extras doesn't run away from either of you. If you've ever found a charge you didn't recognise after a session, this is the change that stops the next one.

Who they're actually playing with

Voice and text chat are why so many kids love these games, and they're also the open door. On an unmoderated server or in a public lobby, your child can end up talking to anyone, including adults who set out to seem like another kid. So the rule about personal information needs saying out loud and coming back to: no real name, address, school or location goes to anyone they only know through the game, full stop.

Keeping the console in a shared room helps here too, because you'll catch the tone of who they're talking to. If an adult contacts your child through a game and behaves sexually, or tries to move the chat onto a private app away from the game, that's a child-protection matter. Report it to your country's child-protection or report-abuse service (see the Get help page), the route straight to specialists who handle exactly this. And make sure your child knows the report and block tools inside the game well enough to use them in the moment, not just in theory.

Help and tools

For when you need people, here's where to turn:

  • A game age-rating database for age ratings and content info before you buy.
  • Console parental controls and companion apps: Xbox Family Settings, PlayStation, Nintendo Switch, plus Google Family Link and Apple Screen Time for phones and tablets.
  • In-game report and block tools built into Roblox, Minecraft, Fortnite, Discord, Steam and the consoles themselves.
  • Your country's child-protection or report-abuse service (see the Get help page) if an adult has contacted your child through a game and acted sexually or tried to move the chat somewhere private. This reaches child-protection specialists.
  • A free children's helpline, a confidential place for your child to talk. Find the one where you live on the Get help page.
  • A parents' support line if you want to talk it through as a parent. Find the one where you live on the Get help page.
  • Refillable gift cards for spending you can keep a lid on.
  • An online-safety charity's gaming advice hub for step-by-step guides on each console and app.

Related topics

Screen time

Worry less about the hours, more about what fills them.

Scams

The cons aimed at kids, and the rules that stop them.

Controls

Three layers, set up in about half an hour.

Social media

Is your child ready for social media? A readiness-first guide

Your child has been asking for Instagram or TikTok, and the real question isn't how old they are, it's whether they're ready. We'll walk you through that judgement, then through setting up a first account safely.

Is your child ready for social media? A readiness-first guide

Set up each app safely

The basics are the same on every app: a private account, locked-down contact, and no surprise spending. The menus differ though, so here's a short note on each one, with a button for its exact step-by-step setup.

Instagram

Photos, Reels, Stories and DMs, and one of the most popular apps with teens. Watch for: strangers in direct messages, a public account exposing everything, and appearance pressure from the endless polished feed. Officially 13+.

TikTok

An algorithmic feed of short videos that learns fast and rarely lets up. Watch for: how quickly the feed can drift somewhere you don't want, public-by-default accounts, DMs, and lost hours. Officially 13+.

Snapchat

Disappearing messages, Stories, and a map that can share your child's location. Watch for: location sharing, the Quick Add nudge toward strangers, and the false comfort that 'disappearing' means safe. Officially 13+.

YouTube

Where kids of every age watch nearly everything. Watch for: the autoplay-and-recommend rabbit hole, comments, and content slipping past the age you'd want. Use YouTube Kids for younger children and a supervised account for tweens.

WhatsApp

Private and group messaging used across families and friend groups. Watch for: being added to groups with strangers, forwarded images and chain messages, and very few built-in child controls. Officially 13+ (16+ in some regions).

Discord

Text, voice and video chat in 'servers', big with gamers and online communities. Watch for: public servers full of strangers, DMs, live voice chat, and lighter moderation than the big apps. Officially 13+.

Is your child ready?

Could your child handle it if a stranger messaged them, or if a post they were proud of got a cruel reply? That's the question worth sitting with before you say yes. A child who's ready can usually manage online interactions without melting down. Think about the three kinds of risk and how your child would cope with each: content they shouldn't see, contact from people they don't know, and conduct, which is the broadest of the three and covers cyberbullying, oversharing, and the slow drip of pressure on how a child feels about themselves and their body.

A ready child knows what counts as personal information and why it's worth guarding. That means understanding why things like their school, location, full name and contact details don't belong in a public bio, and being able to spot when sharing something would give away more than they meant to.

A ready child understands when to block or report someone rather than just absorbing it. If you'd find it useful to go through all of this properly, there's an "Is your child ready for social media?" checklist (often the same one as an ABC online-safety checklist) that takes you through these exact questions. Let that guide the decision, not the age-13 cutoff on its own. None of this is meant to put you off. Social media can be a good part of a kid's life, and a bit of groundwork is what keeps it that way.

Age 13 is a threshold, not a verdict

Most of the big apps say you have to be 13 to sign up. It's worth being clear about what that number is, though: 13 is a threshold the platforms picked, and it isn't a verdict on whether your particular child can cope. Some 13-year-olds aren't ready. Some kids manage perfectly well a little earlier with the right setup around them. The birthday tells you when an app will let your child in. It tells you almost nothing about whether they should be. So let readiness lead the decision, and lean on the device tools too, because most of them link straight to your own phone, which makes the core setup an evening's work.

Setting up a first account safely

Once you've decided they're ready, take this in order. The supervision link is the one that matters most, so don't skip past it.

  1. Link your account to theirs with the built-in supervision tool, and do this first. Each platform has one now: TikTok Family Pairing, Instagram Family Centre, Snapchat Family Centre (set it up at parents.snapchat.com), and for YouTube it's Supervised Accounts through Google Family Link.
  2. Set the account to private straight away. TikTok and Instagram now default under-18s to private, and Instagram automatically puts under-18s into a "Teen Account". On TikTok you can switch public and private whenever you like, so check together that it's set to private.
  3. On TikTok Family Pairing, set a daily screen-time limit (it defaults to 1 hour for 13 to 17s), schedule blocked windows for school and sleep, switch on Sleep reminders, mute night-time push notifications, and turn on Restricted Mode to keep mature content and LIVE out.
  4. On Instagram Family Centre, set daily usage limits that lock the app once they're hit, schedule bedtime and study blocks, check who's allowed to send message requests or add them to group chats, and look through their followers, following and blocked accounts.
  5. On Snapchat Family Centre, you can see your child's friend list and recent contacts (the message content stays private, which is fair), and set who can contact them to Friends or No One. Check Snap Map location sharing too. One catch worth knowing: only your child can switch their location sharing off, so sit down and do that step together.
  6. On YouTube, use Google Family Link to pick the right tier: Explore for under-13s, Explore More for 13+, and Most of YouTube for older teens. Turn on Restricted Mode to block mature content, switch off comments and live chat, set watch-time limits, and review their watch and search history.
  7. Add device-level controls on top of the app settings. Apple Screen Time, Google Family Link, Family Sharing, or Samsung and Windows parental controls let you manage overall screen time and what gets downloaded, whichever app they're in.
  8. Clean up their profile together. Strip the risky stuff out of the bio and profile (school, location, full name, contact details), and set sharing so only the friends they know offline can see things.
  9. Write a Digital Family Agreement together. There's a downloadable template online. Treat it as a living thing rather than a one-off, and lean on quick check-ins about what they've been up to instead of one big serious talk you never come back to.

The risks worth knowing about

Those three risks (content, contact and conduct) don't vanish once the account is set up, so it helps to know what they look like day to day. A few patterns are worth a gentle conversation if you spot them:

  • They're glued to it, spending a really excessive amount of time scrolling.
  • They're posting embarrassing or overly personal images.
  • They've racked up hundreds of followers, plenty of whom they've never actually met.
  • They seem upset, anxious or withdrawn after they've been using it.
  • They've gone secretive or cagey when you ask about what they do online.

None of these proves something has gone wrong on its own, but a cluster of them is your cue to open up a conversation rather than wait.

Keeping the door open

Settings do a lot, but the most protective thing is your child believing they can come to you, so keep the talking going alongside the controls.

Ask what "being a friend online" actually means to them. Talk about how anonymity and peer pressure can make people behave very differently than they would face to face. And here's a line that tends to stick with kids: "if you wouldn't wear it on your T-shirt, don't post it online." That's digital-footprint thinking they'll carry with them.

Where to get help

  • The platform's own report and block tools, built into every app, for content that breaks their rules or anyone who needs blocking.
  • In an emergency, your local emergency number if your child is in immediate danger.
  • A free children's helpline for your child to talk something through in confidence, and a parents' support line for you when you're not sure what you're dealing with. Find your country's on the Get help page.
  • Your country's child-protection or report-abuse service for anything involving an adult behaving sexually toward your child (see the Get help page), and a national service for reporting child sexual abuse material.
  • Supervision and content tools that work everywhere: TikTok Family Pairing, Instagram Family Centre (Teen Accounts), Snapchat Family Centre at parents.snapchat.com, YouTube Supervised Accounts via Google Family Link, TikTok and YouTube Restricted Mode, Apple Screen Time and Google Family Link / Family Sharing, plus a downloadable Digital Family Agreement template.

Find the exact services where you live on the Get help page.

Related topics

Self-sexualising

The validation loop, the pressure to look hot, and how to help.

Cyberbullying

Save the evidence, block, and keep them talking to you.

Screen time

Worry less about the hours, more about what fills them.

Parental controls

Parental controls in three layers: a half-hour setup guide

Set aside about half an hour and you can build a three-layer safety net across your home WiFi, your child's device and the apps they use most. No single control catches everything on its own, so the point is to stack them.

Parental controls in three layers: a half-hour setup guide

The tools, by device

The right control depends on the kit. Here's the one that matches each thing in your house.

Network

Broadband and mobile filters

Your broadband provider's family filter covers the whole home WiFi, and most mobile networks have a content filter you can switch on for your child's SIM too.

Apple

Apple Screen Time

On an iPhone or iPad, Settings then Screen Time handles Downtime, App Limits, content restrictions and Ask to Buy.

Android

Google Family Link

On Android, supervise the account to approve apps, set daily and per-app limits, add a bedtime schedule and lock down Play purchases.

Windows / Xbox

Microsoft Family Safety

On Windows PCs and Xbox, this gives a child account its own age-appropriate limits that follow them around.

Consoles

Console family settings

Nintendo Switch, PlayStation and Xbox family settings password-protect which games can be played, limit chat and cap session length.

One thing before you start. Controls work best when you tell your child you've switched them on, especially older kids. If they discover location tracking they never knew about, or find their account locked at 8pm with no warning, the controls become something to outwit. Set them up, then have the conversation. It saves a lot of grief later.

Layer 1: your broadband, step by step

  1. Log in to your broadband account and turn on the family filter. Most providers offer one, often called something like Web Safe, Broadband Shield or HomeSafe, and it covers every device on your home WiFi.
  2. Check your mobile network too. Most networks have a content filter you can turn on for your child's SIM, so the protection follows them off the home WiFi and onto mobile data.
  3. While you're in the mobile account, set a spend cap on that SIM so a stray in-app charge or premium text can't run up a surprise bill.

Layer 2: the device, step by step

  1. On an iPhone or iPad, open Settings, then Screen Time. The age-based presets get the core controls on in under five minutes.
  2. Set a Screen Time passcode that's different from the code your child uses to unlock the phone. If they share, they can just switch everything back.
  3. Set up Downtime (blocks apps during hours you choose, say 8pm to 7am, bar an Always Allowed list), App Limits (cap time on specific apps or whole categories, and switch on Block at End of Limit so the cap actually bites), and Communication Limits (who your child can contact during the day and during Downtime).
  4. Tighten Content and Privacy Restrictions: set age limits for apps, films, music and books, choose Limit Adult Websites or build an Allowed Websites whitelist for younger children, turn off Explicit Language in Siri, switch Share My Location off, and turn on Communication Safety, which detects and blurs nude images sent to or from your child.
  5. On Android, set up Google Family Link instead. Go to Settings, then Google, then Parental controls, and supervise the account. From Family Link you can approve or block app downloads, set daily and per-app time limits, add a bedtime Downtime schedule, and set a School Time schedule. Make sure "Unlimited apps" is turned OFF for that one.
  6. Still in Family Link, under Google Play content restrictions set age ratings, and choose "Try to block explicit sites" or "Only allow approved sites" for Chrome. Turn on the SafeSearch Filter for Google Search too.
  7. Stop the surprise spending, the step parents most often wish they'd done sooner. On Apple, turn on Ask to Buy (Require Purchase Approval) and set Require Password to Always Require. In Family Link, open Google Play and set "Require approval for" to All content, or at minimum In-app purchases. If your child games, fund accounts with a refillable gift card rather than leaving a card linked.
  8. On a shared device, tablet, console or smart speaker, make a separate child account. With their own profile, the age-appropriate restrictions follow your child around instead of vanishing the moment they pick up the family tablet. On Windows PCs and Xbox, that's Microsoft Family Safety.
  9. Use location features openly. Family Link and Apple Family Sharing both let you set alerts for arriving at or leaving Home or School. Switch it on, then say so. Discovering it later feels like spying and damages trust faster than almost anything.

Layer 3: the apps and games, step by step

  1. In each social app, switch on the in-app controls: set the account to private, lock down who can message your child, and turn on any restricted or sensitive-content mode.
  2. On the games console, set up the maker's family settings. Nintendo Switch, PlayStation and Xbox family settings all let you password-protect which games can be played, limit who your child can chat with, and cap session length.
  3. Grab the companion phone app for each console so you can see and adjust those settings in real time from your own phone rather than borrowing the console.
  4. Block or restrict in-game purchases on every games account, and prefer a refillable gift card top-up over a linked card so a "free" battle pass can't quietly become a big bill.
  5. Note which apps are below their minimum age (usually around 13) and either remove them or, if you're allowing it, tighten the looser default settings they came with.

What controls can't do, and why you keep talking

No control catches everything, and treating them as a fix-and-forget job is where they fall down.

  • Diarise a review. Settings that fit a nine-year-old will frustrate a thirteen-year-old, and an over-locked teen just borrows a friend's phone. Revisit as your child grows, and bring older kids into the decisions so it feels less like a cage.
  • Keep talking. Controls work best paired with conversation, so the settings make sense to your child rather than becoming a puzzle to crack.
  • Expect gaps, and rely on the layering to cover them. A filter the broadband misses may be caught on the device, and a device gap may be caught inside the app. That overlap is the whole point.
  • Get help when you're stuck. If a specific platform trips you up, an online-safety charity's parental controls hub has click-by-click guides for individual devices, apps and consoles, and you can write the household rules down together with a free family agreement template. A paid cross-device option like Qustodio gives you one dashboard across several platforms if you'd rather manage it all in one place. You can also find the services and support that apply where you live on the Get help page.

Related topics

Screen time

Worry less about the hours, more about what fills them.

Gaming

Get into their world, lock down chat and spending.

Privacy

The footprint they leave, and how to tighten it.

Talking to your kids

Keep them telling you things

The single most protective thing in your house isn't a filter, it's a child who believes they can come to you when something online goes wrong. Here's how to build that, one short conversation at a time.

Keep them telling you things

When did you last have a real conversation with your child about what they're doing online? Not "get off that thing and come for dinner," but a proper back and forth where you asked what they were watching or who they were playing with, and they actually answered. If you can't quite remember, you're in good company. Most of us put it off, waiting for the right serious moment to sit them down and cover everything at once.

That waiting is the trap. You can't wall a child off from the online world, and trying mostly teaches them to hide things from you. What keeps a child safe is something far smaller and a bit more boring: a steady drip of open, low key conversation, so that when something goes wrong, your child already knows you're the person they come to. You're keeping a door open, that's all. And you don't have to get a single one of these chats perfect, because there's always another one coming.

Why the one big talk doesn't land

Picture the version where you pull up a chair, put on your serious face, and deliver The Talk. Your child stares at the floor and waits for it to be over. Nothing goes in. They've learned that "online" is a topic that makes you tense, which is the opposite of what you want, because the whole point is to be the easy person to come to.

A hundred tiny moments beat one big sit down every time. Treat their online life the way you treat school: ask about it in passing, often, with no weight on it. Thirty seconds in the car counts. A question while they're eating counts. The goal isn't to cover the syllabus, it's to make talking about online stuff feel as normal as asking how football practice went. When the conversation never stops, there's no awkward "we need to talk" to dread, and your child stays in the habit of mentioning things.

A couple of mental models help the lessons stick once you're chatting regularly. The 4S Cyber Shield is a neat one even young children remember: Spot the small clues something's off, like a weird website or a message full of mistakes; Stop clicking or talking and close the tab if something feels yucky; Shield personal information such as passwords, birthdays and addresses and never hand it to strangers; and Share any worry with a trusted adult, whether that's you, another carer or a teacher. And the ABC checklist runs alongside all the talking: Activate parental controls so safe search is on, dodgy content is blocked and strangers can't make contact, using the tools built into your broadband, the platform and the app; Balance screen time by agreeing daily limits together and leaning towards active stuff over endless passive scrolling; Check and chat, meaning check which apps they're using and the age limits on them, and keep talking about what they might run into.

Making yourself easy to come to

Here's the part this whole guide hangs on, so let me be plain about it. Your reaction in the moment your child tells you something is the thing that decides whether they ever tell you anything again. If they confess they clicked a bad link, saw something horrible, or got tricked, and your face falls or your voice goes up, they file that away. Next time, they'll close the tab and say nothing, and the problem will grow in the dark until it's far bigger.

So when they bring you something, stay calm. Calmer than you feel. Lead with "I'm glad you told me, you're not in trouble," and mean it. Be genuinely non-judgmental about their interests too, even the ones that baffle you, because a child who feels judged for what they like online stops bringing it to you at all. Keeping them coming to you is the entire job.

This is also why you don't snatch the device. It's the most tempting move in the world. Something's gone wrong, your instinct screams "take the phone away and make it stop." But confiscating the device the moment a child opens up teaches them one lesson with brutal clarity: telling Mum or Dad about a problem gets your lifeline taken away. Do that once and you've trained them to hide the next thing. The phone isn't the enemy here. The silence is. Deal with the actual problem, keep the device in the conversation, and save them learning that honesty has a punishment attached.

There's a tidy way to remember the whole stance, called EARS. Emphasise empowerment, framing safety as giving them control rather than taking it away. Approachable, meaning you react calmly, because the second they think you'll lose it or confiscate the tablet, they stop telling you things. Repeat, coming back to the hard topics again and again instead of treating them as done after one go. Scenarios, rehearsing "what would you do if..." so they've practised before it's real.

Ways into a chat

The trick with openers is to ask something a child can sink into, not a question they can shut with one word. Open beats closed every time, and "show me how you do this" beats almost anything, because it flips the power and lets them be the expert for ten minutes. A few practical ways in:

  • Lower the stakes by doing something else at the same time. The hardest chats go easier on a walk, kicking a ball about, or drawing together, because taking eye contact out of it relaxes both of you. A real news story or a "what would you do if..." hypothetical makes a great springboard.
  • Get in the game with them. Actually play the games and watch the channels alongside your child. You learn the platforms, you can teach a good habit in the exact moment it comes up, and the whole thing stays a conversation rather than an interrogation.
  • Be direct. Skip the vague hints and awkward pauses and just say what you mean. Kids read the dithering as discomfort, and discomfort tells them this is a topic to avoid.

It's worth booking the occasional proper talk too, around half an hour, built entirely on open questions. And keep half an eye out for the quiet signals between conversations: a child going suddenly silent about a video, game or feature they used to chatter about; messages and websites full of typos or flashy "free toy" reward links, which is classic phishing bait aimed squarely at kids; an online "friend" who keeps fishing for personal details; a moment that felt "yucky" where they closed the tab and said nothing; or content that doesn't quite add up, because AI fakes are now that convincing.

The one rule that matters most

If you take only one thing from all of this, take this. You will not say the perfect thing every time, and you don't have to. The children who stay safest online aren't the ones with the strictest filters. They're the ones who know that whatever they stumble into, they can come and tell you, and you won't go up in flames. Stay calm, don't snatch the device, keep the door open. That's the bit that lasts.

Backup worth keeping within reach

  • A downloadable online safety checklist, published free by several online safety charities and often broken down by age, so you can grab the one that fits your child.
  • A conversation starters guide for ready made prompts when you want more ways in. Plenty are free online.
  • A digital family agreement template to fill in together, so the rules feel mutual rather than imposed. Free versions are easy to find.
  • Platform specific parental control guides that walk you step by step through the settings on individual devices and apps, so you're not hunting through menus alone. Most big platforms publish their own, and many online safety charities gather them in one place.
  • A media literacy quiz for practising spotting fakes with older children, which turns it into a game rather than a lecture.

When something more serious surfaces

Know the named routes. Your country's child-protection or report-abuse service (see the Get help page) handles any concern about grooming or an adult behaving inappropriately towards your child. A free children's helpline is there if your child needs to talk to someone confidentially, and a parents' support line gives advice on worries of any size. Your country's service for reporting illegal or extremist content takes reports of illegal images, and your country's fraud or cyber-crime reporting service is the line to call if you've been hit by a scam. Find the exact services where you live on the Get help page.

Starters that get a response

Keep it light and let them show you their world. Try "What game are you playing? What do you like about it?" and "Have you seen any good videos lately? Show me one." Slip in the safety message simply: don't click the flashy "free toy" links (you can call them the phishing pranksters), and come and tell me about any new video or advert you see.

They'll open up if you ask about the people and creators they follow. Try "Who's your favourite YouTuber, and what do they post?" and "Has anyone online ever asked you something that felt a bit weird?" This is also the age to bring in strong passwords, the idea of identity theft, and friendly fraudsters who pose as mates to fish out details like your address or your pet's name. It sounds completely innocent, which is exactly why it works.

Go for the feelings and the bigger picture, and let them be the expert. Try "How do you feel after watching this?", "Do you ever see upsetting things, and how do you deal with them?", "Are people nice to you online? Is there anyone you play or chat with regularly?" and "Show me how you do this," letting them teach you for a bit. It's the right time to talk about their digital footprint, that what you share travels further and lasts far longer than you mean it to, and about AI generated content that can fake real voices and faces well enough to fool an adult, never mind a child.

A film to watch with your child

Play Like Share, Episode 3, from CEOP Education, about pressure and sharing online.

Related topics

Cyberbullying

Save the evidence, block, and keep them talking to you.

Grooming

How it really starts, the warning signs, and who to call.

Explicit content

Head it off, then stay calm when it happens anyway.

Kids & AI

AI is already in your kid's homework, apps and chats. Here's the parent's version.

AI stopped being a thing your child might encounter one day and became part of how they do homework, edit photos and message friends. This is a plain map of where it shows up, what's worth worrying about, and the few ground rules that hold.

Where AI turns up

There isn't one big AI app to police. It's threaded through tools your child already has, often switched on by default. Here's a quick mental inventory of the everyday places it lives.

Study

Homework and study help

ChatGPT, Google Gemini and Microsoft Copilot get used for explanations, brainstorming, summaries and sometimes the whole answer copied straight across.

Create

Image and video generators

Tools that make pictures, edits and short clips from a typed prompt. Fun for memes and posters, and the same tech behind deepfakes.

Built in

Chatbots inside apps they already use

Snapchat's My AI is the obvious one, but assistants are turning up inside search, messaging and social apps with no extra download needed.

Companions

AI companion apps

A separate category built specifically to act like a friend or character you talk to, which carries its own risks worth knowing about.

Most of the time your child doesn't think of any of this as AI at all. It's just the thing that gives them an answer. The tools themselves are mostly fine. What gets you is the habit that forms around them, because children tend to treat a chatbot like a clever friend who always has an answer.

What's actually risky

The worries here are specific, not vague. It's worth knowing exactly what you're guarding against.

  • They believe it. Kids take whatever the AI says at face value and don't check it, even when the answer is plainly wrong. Chatbots state confident nonsense in the same calm voice they use for facts.
  • They overshare. They'll tell an AI their age, their school name, where they live, things they'd never volunteer to a stranger, because it doesn't feel like a stranger.
  • The homework problem. AI work quietly becomes "their" work. Doing it themselves is how the learning actually lands, and passing off a chatbot's output skips that and usually breaks the school rules too.
  • Data collection. The companies behind these tools gather what your child types, and many use it to train their models unless you turn that off.
  • Patchy moderation on user-built bots. Some platforms let anyone build a chatbot, and the safety guardrails on those can be thin or worked around entirely.
  • Leaning on a bot for company. Some children start turning to a chatbot for connection instead of people, which is where companion apps come in.

Banning the lot tends to backfire, and these tools will be part of how your child learns and works for years to come. The aim is to help them run AI like a tool they're in charge of, so they question it rather than obey it.

Ground rules that work

You can get the settings sorted in one sitting and grow the conversations from there. Run roughly in this order, technical bits first.

  1. Judge readiness, not just the birthday. Most big AI tools set 13 as the minimum, but age isn't the whole story. Weigh up your child's maturity, how well they think critically, their media literacy and any additional learning needs before you say yes.
  2. Switch off model-training in ChatGPT. On desktop, open Settings and turn OFF "Improve the model for everyone." On mobile, tap the menu, then your account name, then Settings, then Data controls, and turn the same thing off. That stops your child's conversations being fed back into the model.
  3. Do the same across the other chatbots. In Google Gemini, open "Manage Activity" and turn off "Gemini Apps Activity." In Microsoft Copilot, go to Privacy and turn off "Model training on text," "Model training on voice," and "Personalisation and memory." In Snapchat's My AI, turn off location sharing and clear the conversation history.
  4. Cap the time at device level. On Android, use Google Family Link or Digital Wellbeing. On Apple devices, use Screen Time. Treat the AI apps like any other app and limit how long they can run.
  5. Agree a fact-checking rule together. Before your child believes anything a chatbot says, they get a second opinion or find two more trusted sources that confirm it. Frame it as a shared habit, not a punishment.
  6. Make a "random stranger" privacy rule. If they wouldn't tell it to a random stranger, it doesn't go to the AI. No age, no school name, nothing that identifies them. Drawing a quick OK / not-OK chart and sticking it up where the devices live keeps the rule visible instead of something you mentioned once.
  7. Let AI help with homework without doing the homework. Explanations, examples and ideas are fair game. The test comes after: have them explain the concept back to you in their own words and come up with one solution the AI didn't suggest. If they can't explain it without rereading the bot's answer, the learning hasn't landed.
  8. Ask reflection questions while you sit with them. "Does that sound right to you?" "How can we check that's correct?" "Why do you think the chatbot said X instead of Y?" "Is there a point of view it's missing?" You're building the muscle of questioning, which is the whole point.
  9. Do an AI activity together for fun. Co-write a story taking turns on each paragraph (tell the AI your child's age range so the writing stays readable). Roleplay an interview with a fictional character. Or put the same question to two different chatbots and compare the answers. A low-stakes way to show AI isn't one single truth.
  10. Talk plainly about honesty and oversharing. Doing the work is how their brain grows; handing in AI work as their own robs them of that and breaks the rules. While you're there, check what your child's school policy actually says, because plenty don't allow AI use at all.

AI companions and chatbots

There's a category worth pulling out on its own: AI companion apps such as Replika, and the assistant-style bots built into everyday apps like Snapchat's My AI. These are designed to feel like a friend or character your child talks to, and for a lonely kid that illusion can run deep. A program that can't feel anything still says all the right things, on demand, at 2am.

A few things help here.

  • Check whether your child already has a companion account, and how it's registered. The age it was set up under matters. An account created as, or set to, over-18 sidesteps the protections meant for younger users, so sit down together and check the date of birth and age settings on any companion app they use.
  • Name what it is. Refer to the bot as "it," never him or her, and talk through the difference between a real friend and a program with no feelings behind the words. This matters even more if your child has additional needs or is going through a lonely patch.
  • Watch for the connection shift. If a chatbot is becoming their go-to instead of people, treat that as the flag it is and gently steer some of that need back toward friends, family and offline life.

One note on the wider scene. The companion space has been moving fast on safety. As of late November 2025, Character.AI removed open-ended chat for under-18 users and brought in age-assurance checks, so it's no longer a place under-18s freely chat the way they once did. That's reassuring, but the warning here is really about the broader AI-companion category, the Replikas and Snapchat's My AI of the world, and it doesn't cover all of them. That's why the rule above is to check the apps and accounts your child actually has, including whether an account is quietly set to over-18, rather than trusting any single platform to have closed the door for you.

You don't have to become an AI expert to handle any of this. You mostly have to be the person in the room asking "but is that true?" until your child starts asking it without you.

Helpful use vs worth a closer look

The same tool can be a brilliant study buddy or a quiet shortcut around the learning. Here's the line to watch.

Feature Healthy Worth watching
Homework Checks the working Copies the answer
Privacy Shares nothing personal Tells it secrets
Companions Occasional, in the open A daily confidant in private
Trusting answers Fact-checks before believing Takes it at face value

Related topics

Fake news

Teach the quick gut-check before they share.

Privacy

The footprint they leave, and how to tighten it.

Scams

The cons aimed at kids, and the rules that stop them.

Get help where you are

Find the right service for your country

Reporting routes and helplines differ from place to place. Find your region below, then open your country. If a child is in immediate danger, always call your local emergency number first.

Emergency: 999 (also 112) for police or ambulance

  • Report online child sexual abuse, exploitation or grooming to police: CEOP Safety Centre (National Crime Agency), report at ceop.police.uk/ceop-reporting
  • Report illegal child sexual abuse images/videos for removal: Internet Watch Foundation (IWF), report at iwf.org.uk/report
  • Get a nude/sexual image of an under-18 taken down: Report Remove (Childline + IWF), for under-18s in the UK, childline.org.uk/info-advice/bullying-abuse-safety/online-mobile-safety/report-remove
  • Free confidential helpline for children and young people (under 19): Childline (NSPCC), 0800 1111, 24/7, or 1-2-1 chat at childline.org.uk
  • Support line for parents/adults worried about a child: NSPCC Helpline, 0808 800 5000 or help@nspcc.org.uk (online email any time)
  • Report online scams and fraud: Action Fraud / Report Fraud (UK national fraud & cyber crime reporting centre), reportfraud.police.uk or 0300 123 2040; in Scotland call Police Scotland on 101

Emergency: 112 or 999 (free from any phone; ask for Garda, Ambulance, Fire or Coast Guard)

Emergency: 112 (single EU-wide emergency number for police, ambulance and fire, free of charge)

  • Report online child sexual abuse material, exploitation or grooming: INHOPE network of hotlines (EU-funded). Make an anonymous report and you are routed to your national hotline via the map/drop-down at inhope.org/en/report-here (also reachable from inhope.org/what-we-do/how-to-report)
  • Child / youth helpline a young person can contact: 116 111, Europe's harmonised free, confidential child helpline (phone and chat), operational in 23 of 27 EU Member States. Find your country's service at childhelplineinternational.org/helplines/116-111-eu
  • Missing child, or a child in danger needing urgent help/support: 116 000, pan-European missing children hotline, free and 24/7, for children, parents/carers and others; operating across 33 European countries. Details at missingchildreneurope.eu/hotline-116-000
  • Take down a nude/sexual image of someone who was under 18: Take It Down (NCMEC), free, anonymous tool that hashes the image so participating platforms can detect and remove it; usable internationally. takeitdown.ncmec.org
  • Help with cross-border online scams, shopping disputes and consumer fraud: European Consumer Centres Network (ECC-Net), free advice and assistance for EU/EEA cross-border consumer problems, eccnet.eu; report international/cross-border scams to the global authority partnership at econsumer.gov

Emergency: 112 (EU-wide emergency). In France you can also dial 17 (police), 15 (medical/SAMU), 18 (fire). All free, 24/7.

  • Report online child sexual abuse / grooming: Pharos, official government portal for illegal online content (incl. CSAM, sexual solicitation of a minor). Report at https://internet-signalement.gouv.fr (Ministry of the Interior). NGO INHOPE partner: Point de Contact, https://www.pointdecontact.net
  • Child / youth helpline: 119, Allô Enfance en Danger (SNATED). Free, 24/7, confidential, does not appear on phone bills. Online chat at https://www.allo119.gouv.fr. Also reachable via EU child helpline 116 111, which routes to the same platform in France.
  • Cyberbullying / online violence help (children & parents): 3018, e-Enfance Association. Free & confidential, 7 days/week 9am-11pm, by phone, chat or the 3018 app. Supports young victims, witnesses, parents and professionals. https://www.3018.fr
  • Take down a nude/sexual image of an under-18: 3018 / e-Enfance, a trusted flagger that can get harmful content/accounts removed from major platforms within hours; call 3018 or use https://www.3018.fr. International fallbacks: Take It Down (https://takeitdown.ncmec.org) and StopNCII (https://stopncii.org).
  • Report online scams / fraud: THÉSEE, file a complaint/report for online scams at https://www.service-public.gouv.fr/particuliers/vosdroits/N31138. Info-Escroqueries advice line: 0 805 805 817 (free, Mon-Fri 9am-6:30pm). Illegal-content scams can also be flagged to Pharos at https://internet-signalement.gouv.fr

Emergency: 112 (fire/ambulance, EU-wide) and 110 (police), free from any phone

  • Report child sexual abuse material / grooming online (INHOPE hotline): jugendschutz.net hotline, report illegal content (incl. child sexual abuse imagery, sexual harassment, grooming) anonymously online; reports go to the BKA (Federal Criminal Police) and INHOPE partners for fast takedown. Report form: https://www.jugendschutz.net/en/make-a-report
  • Child & youth helpline (free, anonymous; EU 116 111): Nummer gegen Kummer - Kinder- und Jugendtelefon: call 116 111, free and anonymous, Mon-Sat 14:00-20:00. Online chat/email also available. https://www.nummergegenkummer.de/
  • Parent support line (free, anonymous): Nummer gegen Kummer - Elterntelefon: 0800 111 0 550, free and anonymous, Mon/Wed/Fri 09:00-17:00, Tue/Thu 09:00-19:00. https://www.nummergegenkummer.de/elternberatung/
  • Take down a nude/sexual image of an under-18: Take It Down (operated by NCMEC), free service to detect and remove nude/sexual images or videos taken when the person was under 18; runs in German. https://takeitdown.ncmec.org/de/ (for images taken at 18+, use StopNCII: https://stopncii.org/)
  • Report online scams / fraud to police: Polizei Onlinewache, official online police reporting portal; choose your federal state to file a report (incl. internet fraud). Central entry: https://portal.onlinewache.polizei.de/ (urgent cases: call 110)

Emergency: 112 (single EU emergency number for police, ambulance and fire; works nationwide, free, no SIM needed). Alternatives: 091 National Police, 062 Guardia Civil, 061 medical emergencies.

  • Report online child sexual abuse material (CSAM): INCIBE CSAM Hotline (Línea de Reporte de Contenido de Abuso Sexual Infantil), Spain's INHOPE hotline run by the national cybersecurity institute INCIBE. Anonymous online report form: https://www.incibe.es/menores/hotline (English: https://www.incibe.es/en/minors/hotline). Note: this triages and removes content with law enforcement, but is not a formal police complaint, to file a complaint, report to Policía Nacional or Guardia Civil.
  • Cybersecurity help line for parents, minors & grooming concerns: INCIBE 'Tu Ayuda en Ciberseguridad', free, confidential. Phone 017; WhatsApp 900 116 117; Telegram @INCIBE017. Open 8:00-23:00 every day. Gives parents, educators and minors psychosocial, technical and legal advice on grooming, cyberbullying, privacy and how/where to report. https://www.incibe.es/ciudadania/atencion-telefonica
  • Child & youth helpline (a young person can call): Fundación ANAR, Teléfono de Ayuda a Niños/as y Adolescentes. Free, 24/7, anonymous, staffed by psychologists. Call the EU child helpline 116 111 or 900 20 20 10, or chat at https://www.anar.org/necesito-ayuda-call/ . Site: https://www.anar.org
  • Parent / family support line: Fundación ANAR, Teléfono ANAR del Adulto y la Familia (for adults concerned about a child). Free phone 600 50 51 52, 24/7. Run by the same foundation as the child line. https://www.anar.org
  • Take down a nude/sexual image of an under-18: Take It Down (NCMEC), free, works internationally, image/video never leaves your device. For anyone whose nude/partially-nude/sexual image was taken when under 18. Start at https://takeitdown.ncmec.org/es/ . If the person was 18+ when the image was taken, use StopNCII (https://stopncii.org).
  • Report an online scam or fraud: File with the police: Guardia Civil electronic complaint (24/7, online, no in-person ratification needed) at https://sede.guardiacivil.gob.es, Grupo de Delitos Telemáticos; or Policía Nacional (online start, ratify in a station within 72h). Guardia Civil citizen info line: 900 101 062. Guidance: https://www.incibe.es/ciudadania/ayuda/denuncia

Emergency: 112 (single European emergency number, police, ambulance, fire; 113 police / 118 ambulance also still work)

  • Report online child sexual abuse, exploitation or grooming: Polizia Postale (Postal & Communications Police), online report portal at https://www.commissariatodips.it/segnalazioni/segnala-online/ . Also 'Clicca e Segnala', the INHOPE hotline run by Telefono Azzurro, reachable via https://azzurro.it (Clicca e Segnala) for illegal/child-sexual-abuse content.
  • Child & youth helpline (a young person can call): Telefono Azzurro, free listening line 19696 (also written 1.96.96), 24/7, for children, teens and adults with concerns about a minor; chat/WhatsApp via https://azzurro.it
  • Child emergency line (danger involving a minor): 114 Emergenza Infanzia, free, 24/7, multilingual; run by Telefono Azzurro for the Dept. for Family Policies; WhatsApp +39 348 798 7845; chat at https://114.it
  • Take down a nude/sexual image of someone under 18: Take It Down (NCMEC), free international tool that hashes the image on your device (you stay anonymous, the image never leaves your device): https://takeitdown.ncmec.org/ . You can also report the content to the Polizia Postale portal above.
  • Report online scams / fraud: Polizia Postale, Commissariato di P.S. online: file a report at https://www.commissariatodips.it/segnalazioni/segnala-online/ (use 112/113 for emergencies)
  • Support for parents / adults worried about a child: Telefono Azzurro, the 19696 line and 114 both take calls from adults/parents about a minor; resources at https://azzurro.it

Emergency: 112 (police, fire, ambulance, EU-wide, English-speaking operators 24/7). Non-emergency police: 0900-8844.

  • Report online child sexual abuse material (CSAM): Offlimits, Meldpunt (national CSAM reporting hotline, INHOPE member for NL). Report illegal images via the online form at meldpunt.offlimits.nl (also meldpunt-kinderporno.nl)
  • Help line for online sexual abuse, grooming, sextortion & image removal: Offlimits, Helpwanted (free, anonymous advice + help getting nude/sexual images of minors taken down). Phone 020-261 5275, chat/email at hulplijn.offlimits.nl
  • Child & youth helpline (ages 8-18): De Kindertelefoon, free & anonymous, every day 11:00-21:00. Call 0800-0432; chat at kindertelefoon.nl (operates the EU child helpline number 116 111)
  • Take down a nude/sexual image of an under-18 (international): Take It Down (NCMEC), free, works across major platforms internationally; creates a hash of the image without uploading it. takeitdown.ncmec.org
  • Report online scams / fraud: Fraudehelpdesk, Dutch national anti-fraud reporting centre. Phone 088-786 7372; report at fraudehelpdesk.nl/fraude-melden. For internet fraud (e.g. paid-but-not-received), also report to the police: 0900-8844 / politie.nl

Emergency: 112 (single EU emergency number; also 997 police, 999 ambulance, 998 fire)

  • Report online child sexual abuse material / grooming (national INHOPE hotline): Dyżurnet.pl (run by NASK), report form at https://dyzurnet.pl/zglos-nielegalne-tresci, hotline 0 801 615 005, email dyzurnet@nask.pl. Reports can be anonymous. Member of INHOPE.
  • Child & youth helpline (free, 24/7, EU 116 number): Telefon Zaufania dla Dzieci i Młodzieży, call 116 111 (free, anonymous, 24/7) or chat at https://116111.pl. Operated by Fundacja Dajemy Dzieciom Siłę.
  • Parent & teacher support line on child safety: Telefon dla Rodziców i Nauczycieli w sprawie Bezpieczeństwa Dzieci, call 800 100 100 (free). Hours: Mon-Fri 12:00-15:00. Run by Fundacja Dajemy Dzieciom Siłę; web help at https://800100100.fdds.pl
  • Take down a nude/sexual image of an under-18 (works internationally): Take It Down, free, anonymous tool by NCMEC for images taken when under 18: https://takeitdown.ncmec.org. For images from age 18+ use StopNCII.org: https://stopncii.org
  • Report online scams, phishing & fraudulent websites: CERT Polska (NASK), report at https://incydent.cert.pl; forward suspicious SMS free to 8080. Report fraud/crime to police via 112.

Emergency: 112 (police, ambulance, fire, single emergency number; call if a crime is ongoing or there is immediate danger)

  • Report online child sexual abuse / grooming: ECPAT Sverige Hotline, Sweden's national INHOPE hotline for reporting child sexual abuse images, exploitation, trafficking and grooming online or offline. Anonymous web report form at https://ecpat.se/hotline/ (org. phone 08-59 89 20 00)
  • Child / youth helpline (under 18): BRIS (Barnens Rätt i Samhället), call or SMS the EU child helpline number 116 111, free and anonymous, open 24/7; chat and email at https://www.bris.se/for-barn-och-unga/prata-med-oss/
  • Parent / adult support line about a child: BRIS Vuxentelefon - om barn (support for parents, relatives, teachers, coaches), 077-150 50 50, weekdays 09:00-13:00; Arabic line 020-44 08 00 (Tue-Thu 09:00-12:00). https://www.bris.se/for-vuxna/bris-stodlinjer-for-vuxna-om-barn/
  • Take down a nude/sexual image of someone under 18: Take It Down (NCMEC), free, anonymous international tool that hashes the image on your device to block/remove it across participating platforms. https://takeitdown.ncmec.org/ (For Swedish casework you can also report to ECPAT Hotline above.)
  • Report online scams / fraud: Swedish Police (Polismyndigheten), call 112 if the crime is ongoing, otherwise 114 14 or report online via the e-services. https://polisen.se/utsatt-for-brott/polisanmalan/bedragerier/bedragerier/

Emergency: 911 (police, fire, ambulance)

  • Report online child sexual abuse, exploitation or grooming (national reporting body): NCMEC CyberTipline, report.cybertip.org or call 1-800-843-5678 (1-800-THE-LOST), 24/7
  • Child abuse help, advice and referrals (call/text/chat, 24/7, confidential): Childhelp National Child Abuse Hotline, call or text 1-800-422-4453 (1-800-4-A-CHILD), childhelphotline.org
  • Crisis/emotional support a young person can reach directly (call/text/chat, 24/7): 988 Suicide & Crisis Lifeline, call or text 988, chat at 988lifeline.org
  • Take down a nude/sexual image taken of you when under 18 (free, anonymous): Take It Down (NCMEC), takeitdown.ncmec.org
  • Report online scams, fraud or bad business practices (national consumer body): FTC, reportfraud.ftc.gov

Emergency: 911 (police, fire, ambulance, nationwide, 24/7)

  • Report online child sexual abuse, exploitation, luring or sextortion (national tipline): Cybertip.ca, Canada's national tipline, operated by the Canadian Centre for Child Protection. Report at cybertip.ca/en/report. In an emergency or if a child is in immediate danger, call 911.
  • Free 24/7 helpline a child or youth can contact: Kids Help Phone, call 1-800-668-6868, or text CONNECT to 686868. Free, confidential, multilingual support 24/7 for kids, teens and young adults. Web: kidshelpphone.ca
  • Get a nude/sexual image of someone under 18 removed (Canadian service): NeedHelpNow.ca, operated by the Canadian Centre for Child Protection; helps youth stop the spread of intimate images and will report and request takedown of nudes of anyone under 18. Web: needhelpnow.ca
  • Image take-down tool (hash-based, works from Canada): Take It Down by NCMEC, free, anonymous tool to remove or stop the spread of nude/sexual images taken when you were under 18; usable from anywhere including Canada. Web: takeitdown.ncmec.org
  • Guidance and support for parents/caregivers on online child safety: Canadian Centre for Child Protection, parent and caregiver resources on online exploitation, sextortion and prevention via Cybertip.ca and NeedHelpNow.ca (protectchildren.ca). Note: Canada has no single national parent helpline; some provinces run regional parent lines.
  • Report online scams or fraud (national body): Canadian Anti-Fraud Centre, call 1-888-495-8501 (Mon-Fri 10am-4:45pm ET) or report online at reportcyberandfraud.canada.ca. Info: antifraudcentre-centreantifraude.ca

Emergency: 911

  • Report online child sexual abuse, exploitation or grooming: Te Protejo México (Fundación PAS), Mexico's INHOPE-member hotline. Anonymous, free online report forms for CSAM, sexual exploitation, grooming and sextortion of under-18s. https://teprotejomexico.org/ · contactanos@teprotejomexico.org
  • Take down a nude/sexual image of an under-18: Take It Down (NCMEC), free international tool that hashes the image on your own device (you never upload it) so partner platforms can detect and remove it. Works in Spanish. https://takeitdown.ncmec.org/es/
  • Crisis & emotional support line (youth and adults): Línea de la Vida (CONASAMA, Ministry of Health), free, confidential, 24/7 nationwide mental-health, violence and crisis support. Phone 800 911 2000 · https://www.gob.mx/lineadelavida
  • Additional 24/7 crisis counselling: SAPTEL (Mexican Red Cross), free, confidential phone psychological support and crisis intervention, every day of the year. Phone 55 5259 8121 · https://www.saptel.org.mx/
  • Report online scams, fraud or cybercrime: Guardia Nacional CERT-MX, national cyber-incident reporting via 088 (Atención Ciudadana), 24/7. https://www.gob.mx/gncertmx · email cert-mx@sspc.gob.mx

Emergency: 190 (police) · 192 (ambulance/SAMU) · 193 (fire)

Emergency: 911 (police/ambulance; ambulance also 107 SAME)

  • Report child sexual abuse, grooming or exploitation (national, 24/7): Línea 137 (Víctimas contra las Violencias, Ministry of Justice), call 137, option 1, or WhatsApp +54 9 11 3133-1000. Covers family/sexual violence and grooming. https://www.argentina.gob.ar/justicia/violencia-familiar-sexual
  • Report child sexual abuse images (CSAM) online, INHOPE-linked hotline: Grooming Argentina - Línea oficial de reportes contra el CSAM (web report form; forwards Argentine-hosted material to Policía Federal and foreign material via the INHOPE network). Contact +54 9 11 2481-1722 / contacto@groomingarg.org. https://groomingarg.org/denunciarcsam/
  • Child & youth helpline (free, confidential, listening & rights protection): Línea 102, dial 102 free from anywhere in Argentina; for children/adolescents and any adult aware of a child at risk. 24h in Buenos Aires; run per-province. https://www.argentina.gob.ar/capital-humano/familia/ninez-y-adolescencia/linea-102
  • Take down a nude/sexual image of an under-18 (international): Take It Down (run by NCMEC), free service to remove or stop sharing of nude/sexual images taken of someone when under 18, on participating platforms worldwide. https://takeitdown.ncmec.org/
  • Report online scams / fraud / cybercrime: UFECI - Unidad Fiscal Especializada en Ciberdelincuencia (Public Prosecutor's Office), email denunciasufeci@mpf.gov.ar or call (+54 11) 5071-0040. You can also report at any police station or call 137. https://www.mpf.gob.ar/ufeci/

Emergency: 123 (national emergency line, police, ambulance, fire)

  • Report online child sexual abuse / grooming (INHOPE hotline): Te Protejo Colombia (operated by Red PaPaz; INHOPE member since 2016), report illegal/abusive content involving under-18s (sexual abuse material, exploitation, grooming) confidentially or anonymously at https://teprotejocolombia.org or via the Te Protejo app
  • Child protection helpline (children, families & reports): Línea 141, ICBF (Instituto Colombiano de Bienestar Familiar), free and 24/7, for reporting child abuse, sexual violence, bullying or seeking guidance. Dial 141. Info: https://www.icbf.gov.co/linea-de-proteccion-ninos-ninas-y-adolescentes-141
  • Report cybercrime to the police (grooming, exploitation, fraud): CAI Virtual, Policía Nacional de Colombia, file a report online 24/7 at https://caivirtual.policia.gov.co/denuncie (email caivirtual@policia.gov.co)
  • Report online scams / fraud: 'A Denunciar', national online reporting system run by the Policía Nacional and Fiscalía General de la Nación for cybercrime including fraud: https://adenunciar.policia.gov.co, or report via CAI Virtual https://caivirtual.policia.gov.co
  • Take down a nude/sexual image of an under-18 (works internationally): Take It Down, free NCMEC service to detect and remove nude/sexual images or videos taken when you were under 18; the image never leaves your device. https://takeitdown.ncmec.org

Emergency: 000 (Triple Zero), police, fire or ambulance, available 24/7. From a mobile you can also dial 112.

  • Report online child sexual abuse, exploitation or grooming (national body): Australian Centre to Counter Child Exploitation (ACCCE), AFP-led, report at accce.gov.au/report. If a child is in immediate danger call 000.
  • Report image-based abuse / get an illegal or harmful image removed: eSafety Commissioner, report at esafety.gov.au/report (covers image-based abuse, child sexual abuse online and cyberbullying).
  • Free, confidential helpline for a young person (ages 5-25, 24/7): Kids Helpline, 1800 55 1800, or webchat/email at kidshelpline.com.au
  • Take down a nude/sexual image of someone who was under 18: Take It Down (NCMEC), recommended by eSafety, free tool at takeitdown.ncmec.org; also report the image to ACCCE and eSafety.
  • Parent support / counselling line (incl. eSafety & cyberbullying): Parentline (yourtown), QLD & NT, 1300 301 300, parentline.com.au. (NSW: Parent Line 1300 130 052; SA: Parent Helpline 1300 364 100.)
  • Report online scams / fraud aimed at consumers (national body): Scamwatch / National Anti-Scam Centre (ACCC), report at scamwatch.gov.au/report-a-scam

Emergency: 111 (Police, Fire or Ambulance, free from any phone, including mobiles with no credit)

  • Report online child sexual abuse / exploitation material: Te Tari Taiwhenua Department of Internal Affairs (DIA), Digital Child Exploitation Team. Report via the online content complaint form at www.dia.govt.nz/Digital-Safety-Report-Online-Child-Exploitation-material (call 111 if a child is in immediate danger)
  • Report grooming, sextortion or contact offending against a child: New Zealand Police, call 111 (emergency) or 105 for non-emergency online/phone reporting, police.govt.nz/use-105
  • Youth helpline a young person (or anyone supporting them) can contact, 24/7: Youthline, free call 0800 376 633, free text 234, email talk@youthline.co.nz or webchat at youthline.co.nz/get-help/helpline
  • Parent / caregiver support line for any parenting concern: Parent Help, free national parenting helpline 0800 568 856, 9am-9pm 7 days, parenthelp.org.nz/helpline
  • Take down a nude/sexual image of an under-18 from online platforms: Take It Down (run by NCMEC, recommended by Netsafe NZ), free at takeitdown.ncmec.org; for support and removal advice in NZ, contact Netsafe on 0508 638 723 or netsafe.org.nz/report
  • Report an online scam or fraud: Netsafe scams helpline 0508 638 723 / report at netsafe.org.nz/report, and Consumer Protection Scamwatch at consumerprotection.govt.nz/general-help/scamwatch

Emergency: 112 (single emergency number for Police, Ambulance and Fire). Older direct lines still work: 100 Police, 102/108 Ambulance, 101 Fire.

  • Report online child sexual abuse / exploitation / grooming: National Cyber Crime Reporting Portal (Ministry of Home Affairs / Indian Cyber Crime Coordination Centre, I4C), has a dedicated 'Women/Children Related Crime' section to report Child Sexual Exploitative & Abuse Material (CSEAM), including anonymous reporting. https://cybercrime.gov.in/
  • Child helpline (a young person can call): CHILDLINE 1098, free, 24/7 emergency phone service for children in need of care and protection, run under the Ministry of Women and Child Development. Dial 1098 (toll-free, caller can stay anonymous). https://childlineindia.org/
  • Take down a child sexual abuse image/video found online: Aarambh India Reporting Portal, powered by the Internet Watch Foundation (IWF), report images/videos of child sexual abuse anonymously for assessment and removal. https://report.iwf.org.uk/in (Hindi: https://report.iwf.org.uk/in_hi)
  • Stop sharing of a nude/sexual image of someone now under or formerly under 18: Take It Down (operated by NCMEC), free, works worldwide for anyone whose nude/sexual image was taken when they were under 18; creates a hash so platforms can remove/block it. https://takeitdown.ncmec.org/
  • Report online scams / financial fraud: Cyber Crime Helpline 1930 (I4C, Ministry of Home Affairs), call 1930 immediately if you lose money to a scam, then file at the National Cyber Crime Reporting Portal. https://cybercrime.gov.in/ (helpline: 1930)

Emergency: 911 (national emergency hotline, police, fire, medical, available 24/7 nationwide)

  • Report child sexual abuse / online exploitation / grooming (national police unit): PNP Women and Children Protection Center (WCPC) - "Aleng Pulis" hotlines: 0919-777-7377 (Smart) and 0966-725-5961 (Globe); 24/7 office (02) 8532-6690; email alengpuliswcpc.didm@pnp.gov.ph. Lead PNP unit for child abuse and online sexual abuse/exploitation of children (OSAEC). Site: https://wcpc.pnp.gov.ph
  • National child-abuse reporting helpline (government, 24/7): MAKABATA Helpline 1383, dial 1383, or 0919-354-1383 / 0915-802-2375; operated by the Council for the Welfare of Children (CWC, attached to DSWD). Reports child abuse, neglect and online sexual exploitation; links victims to police and social welfare. Info: https://cwc.gov.ph
  • Child / youth helpline (a young person can contact): Bantay Bata 163, dial 163; run by ABS-CBN Foundation; licensed social workers, daily 7AM-7PM (Filipino & English); also email foundation@abs-cbnfoundation.com and Facebook Messenger. For children and families facing abuse, exploitation or neglect. https://abs-cbncares.org
  • Take down a nude/sexual image of someone under 18 (international, free, anonymous): Take It Down (US NCMEC), https://takeitdown.ncmec.org, free, anonymous; helps remove or stop the spread of nude/sexual images taken of you when under 18. Image never leaves your device. For images taken at 18+, use https://stopncii.org
  • Report online scams / fraud (national police cybercrime unit): PNP Anti-Cybercrime Group (ACG) eComplaint portal: https://acg.pnp.gov.ph/eComplaint/ ; email acg@pnp.gov.ph. Also DOJ Office of Cybercrime: https://cybercrime.doj.gov.ph . Official assistance is always free, never pay anyone claiming to be PNP-ACG.

Emergency: 110 (Police) · 119 (Fire / Ambulance)

  • Report illegal online content (incl. child sexual abuse material / grooming): Internet Hotline Center (インターネット・ホットラインセンター, IHC), Japan's national reporting hotline commissioned by the National Police Agency and an INHOPE member. Accepts anonymous reports of child sexual abuse images, exploitation and other illegal content; passes them to police and requests removal. Report form: https://www.internethotline.jp/reports2/ (site: https://www.internethotline.jp/)
  • Child / youth helpline (anyone up to 18): Childline Japan (チャイルドライン), free, confidential phone line for under-18s. Call 0120-99-7777, daily 4:00pm-9:00pm (closed Dec 29-Jan 3). Chat support also available. https://childline.or.jp/tel
  • Report child abuse / parent & guardian consultation: Child Guidance Center Child Abuse Hotline (児童相談所虐待対応ダイヤル), dial 189 (free). Connects to your nearest Child Guidance Center to report suspected abuse or, for parents/guardians, to get support with parenting concerns. Anonymous; confidentiality protected. https://www.cfa.go.jp/policies/jidougyakutai/gyakutai-taiou-dial/
  • Take down a nude/sexual image of an under-18: Take It Down (NCMEC), free international tool. Creates a hash of the image on your own device (image never uploaded) so participating platforms can detect and remove it. Usable worldwide, including Japan. For images taken at 18+, use StopNCII.org. https://takeitdown.ncmec.org/
  • Report online scams / fraud / cybercrime: National Police Agency (警察庁) cyber reporting, national online window for reporting cyber incidents, scams and fraud (select your prefecture): https://www.npa.go.jp/bureau/cyber/soudan.html . For phone advice, the police consultation line #9110 connects to your regional police (weekday office hours); in an emergency dial 110.

Emergency: 112 (police), 119 (fire / ambulance)

  • Report online child sexual abuse / illegal content (INHOPE hotline): Korea Communications Standards Commission (KOCSC / 방송통신심의위원회), report illegal & harmful online content including CSAM. Online: report.kocsc.or.kr | Phone: 1377. South Korea's INHOPE member hotline.
  • Youth & parent counseling helpline (24/7): Youth Counseling 1388 (청소년상담1388, run by Ministry of Gender Equality & Family), for youth aged 9-24 AND their parents/guardians; covers bullying, online/internet harm, running away, abuse. Dial 1388 (free, 24h/365). Web/chat: 1388.go.kr
  • Take down a sexual image of an under-18 / digital sex crime victim support: Digital Sex Crime Victim Support Center (디지털성범죄피해자지원센터, Ministry of Gender Equality & Family), free deletion support, counselling, investigation & legal help, incl. images of minors. Unified hotline: 1366 (24h). Web: d4u.stop.or.kr / women1366.kr
  • International under-18 image takedown (works in Korea): Take It Down (run by NCMEC), free, anonymous service to hash and help remove nude/sexual images of someone who was under 18. Works globally. takeitdown.ncmec.org
  • Report an online scam / cyber fraud: Korean National Police, Cyber Crime Report (ECRM): file & track reports online at ecrm.police.go.kr; call 112 for emergencies. KISA cyber helpline: 118 (internet/security incidents).

Emergency: 112 (unified national emergency, free, integrates police 110, fire 113, ambulance 119); ambulance/medical direct: 119

  • Report online child sexual abuse / exploitation (national): SAPA 129, Ministry of Women's Empowerment & Child Protection (Kemen PPPA). Call 129 or WhatsApp 0811-1-129-129. Handles violence against women and children, including online child sexual exploitation. laporsapa129.kemenpppa.go.id
  • Report / take down child sexual abuse images online: IWF Indonesia reporting portal (Internet Watch Foundation, with ECPAT Indonesia), report videos/images of child sexual abuse anonymously, in Indonesian or English: report.iwf.org.uk/id
  • Child & youth helpline (24/7): TePSA, Telepon Pelayanan Sosial Anak (Ministry of Social Affairs). Call 1500-771, 24/7. Support for abuse, bullying, sexual abuse, stress and other child issues. anak.kemensos.go.id
  • Take down a nude/sexual image of an under-18 (international tool): Take It Down (NCMEC), free, image stays on your device, works with major platforms: takeitdown.ncmec.org. For images of someone 18+, use StopNCII.org
  • Report online scams / fraud: Cek Rekening (Ministry of Communications/Komdigi), check & report bank accounts used for fraud at cekrekening.id; report fraudulent online content at aduankonten.id (Komdigi)
  • Police (direct line): Indonesian National Police (POLRI), dial 110 directly, or 112 for the unified emergency service

Emergency: 999 (Police) · 995 (Ambulance/Fire, SCDF)

  • Report child abuse, exploitation or grooming: National Anti-Violence & Sexual Harassment Helpline (NAVH), Ministry of Social and Family Development, 1800-777-0000 (24 hours). Online report: go.gov.sg/navh. If a child is in immediate danger, call 999 first. Singapore has no INHOPE hotline; online child sexual abuse material and grooming are reported to NAVH or the Police.
  • Child / youth helpline: Tinkle Friend (Singapore Children's Society), 1800-274-4788, for primary-school children aged 13 and below. Phone: Mon-Fri 2:30-5pm. Online chat at tinklefriend.sg: Mon-Thu 2:30-7pm, Fri 2:30-5pm. (No EU 116 111 line applies in Singapore.)
  • Support for online harms / image-based abuse: SHECARES@SCWO (SG Her Empowerment + Singapore Council of Women's Organisations), Helpline 8001-01-4616, Textline/WhatsApp 6571-4400, weekdays 9am-9pm. Helps targets of image-based sexual abuse, sextortion, harassment and doxxing, including takedowns and in-app reports. Info: scwo.org.sg
  • Take down a nude/sexual image of an under-18 (international): Take It Down (US NCMEC), takeitdown.ncmec.org. Free, anonymous, works internationally; creates a digital hash so participating platforms detect and remove images taken when the person was under 18 (your image never leaves your device). For images taken at 18+, use StopNCII.org.
  • Report online scams / fraud: ScamShield (Singapore Police Force / National Crime Prevention Council), Anti-Scam Helpline 1799 (24/7). Report, check and block scams at scamshield.gov.sg or via the ScamShield app.

Emergency: 999 (police, ambulance, fire, single nationwide emergency line; 112 also works from mobile phones)

  • Report online child sexual abuse / exploitation / grooming: Cyber999 (CyberSecurity Malaysia / MyCERT), national point of contact for cyber incidents incl. online child sexual exploitation. Hotline 1-300-88-2999 (Mon-Fri 8:30am-5:30pm); 24h emergency line +6019-266-5850; email cyber999@cybersecurity.my; online form at https://www.mycert.org.my/cyber999 . You can also report child abuse content to Talian Kasih 15999 (24h).
  • Child / youth helpline (under-18s): Buddy Bear Children Helpline (HumanKind), free, anonymous emotional support for children aged 6-18. Call 1800-18-2327 (1800-18-BEAR), daily 6:00pm-12:00am. https://www.humankind.my/buddybear-helpline (Note: the EU 116 111 child helpline does NOT operate in Malaysia.)
  • Family / parent & child-protection support line (24h): Talian Kasih 15999 (Ministry of Women, Family & Community Development / JKM), 24/7 helpline for abuse, child neglect, family crises, parenting and counselling. Call 15999 or WhatsApp 019-261 5999. https://www.malaysia.gov.my/en/categories/law--safety/vulnerable-groups/talian-kasih-15999
  • Take down a nude/sexual image of an under-18: Take It Down (NCMEC), free, anonymous, works internationally for anyone who was under 18 in the image; the picture never leaves your device. Start at https://takeitdown.ncmec.org/ . For adult-image cases, StopNCII (https://stopncii.org) can also help.
  • Report online scams / financial fraud: National Scam Response Centre (NSRC), call 997 (now 24 hours, 7 days; a call is treated as a police report). Best within 24 hours of the transaction. https://nfcc.jpm.gov.my/index.php/en/about-nsrc

Emergency: 15 (Police) · 1122 (Rescue/Ambulance) · 115 (Edhi Ambulance)

  • Report online child sexual abuse, exploitation or grooming: National Cyber Crime Investigation Agency (NCCIA), the national body that took over cybercrime from the FIA Cyber Crime Wing in April 2025 and investigates online child sexual exploitation. Cybercrime helpline: 1799 (launched June 2025). Online complaint portal: https://complaint.nccia.gov.pk · Info: https://www.nccia.gov.pk
  • National child helpline (a young person can call): Child Protection Helpline 1121, free, PTA-declared national child-protection helpline run by provincial Child Protection Bureaus/Authorities (Punjab, Sindh, KP, Islamabad) for children facing abuse, violence, exploitation or neglect. Dial 1121.
  • 24/7 helpline for children facing violence/abuse: Madadgaar National Helpline 1098, toll-free 24/7 helpline for children (and women) facing violence and abuse; offers counselling, legal advice and referrals (Urdu/English). Dial 1098 · http://madadgaar.org
  • Online harassment / image-abuse support line: Cyber Harassment Helpline, Digital Rights Foundation, toll-free 0800-39393 (Mon-Sun, 9am-5pm); free, confidential legal aid, digital-security help and counselling for online harassment, image-based abuse and stalking. helpdesk@digitalrightsfoundation.pk · https://digitalrightsfoundation.pk/cyber-harassment-helpline/
  • Take down a nude/sexual image of an under-18 (works internationally): Take It Down (US National Center for Missing & Exploited Children), free, anonymous tool usable from anywhere in the world to help remove or stop the spread of nude/sexual images taken when you were under 18. The image never leaves your device. https://takeitdown.ncmec.org
  • Report online scams / fraud: NCCIA (National Cyber Crime Investigation Agency) handles online financial fraud and scams. Helpline 1799 · Online complaint portal: https://complaint.nccia.gov.pk · helpdesk@nccia.gov.pk

Emergency: 999 (Police), 998 (Ambulance), 997 (Fire/Civil Defence); 112 also reaches emergency services from any mobile

  • Report child abuse / grooming (national): MOI Child Protection Centre, Hotline 116111; also the Hemayati app and online report at moi-cpc.ae
  • Report online grooming / exploitation (Dubai): Dubai Police eCrime, report online at ecrime.dubaipolice.gov.ae (cybercrimes within Dubai)
  • Take down a nude/sexual image of an under-18: Take It Down (NCMEC, works internationally), takeitdown.ncmec.org; free, anonymous, image never leaves your device
  • Report scams / fraud & cyber-blackmail (Abu Dhabi): Abu Dhabi Police Aman service, toll-free 8002626, SMS 2828, aman@adpolice.gov.ae (confidential, 24h)
  • Report bullying / child welfare via school: Ministry of Education Child Protection Unit, 80085 (toll-free); email CPU@moe.gov.ae

Emergency: 911 (unified, in Riyadh/Makkah/Madinah/Eastern Province) or 999 police / 997 ambulance (Red Crescent) / 998 Civil Defense (fire) nationwide

  • Child / youth helpline: Saudi Child Helpline (Child Support Line), operated by the National Family Safety Program (NFSP). Free, confidential support for children facing abuse or neglect. Dial 116111 (Arabic & English, ~7am-11pm). Web: nfsp.org.sa
  • Report child abuse / family protection: National Family Safety Program (NFSP) child protection line 116111, or report family violence/child abuse to the Ministry of Human Resources & Social Development Family Protection service (1919 social support line / hrsd.gov.sa). For an active crime, call police 999/911.
  • Report online abuse, grooming, blackmail or sextortion: Kollona Amn ("We Are All Security"), official Ministry of Interior reporting app for cybercrime, online blackmail/extortion, impersonation and account hacking. Also Cybercrime hotline 1909. App: play.google.com/store/apps/details?id=sa.gov.moi.securityinform
  • Take down a nude/sexual image of an under-18: Take It Down, free, anonymous, works worldwide for images taken when you were under 18 (your image never leaves your device). Run by NCMEC. takeitdown.ncmec.org (for images taken at 18+, use stopncii.org)
  • Report online scams / fraud: Kollona Amn app (Ministry of Interior) covers online financial fraud and scams; cybercrime hotline 1909. For an in-progress scam/fraud emergency call police 999 (or 911 in major regions).

Emergency: 112 (single nationwide emergency number, police, ambulance, fire; free, works from any phone)

  • Report online child sexual abuse / exploitation content: İhbarweb - İnternet Bilgi İhbar Merkezi (Internet Information Reporting Center), run by BTK, the Information and Communication Technologies Authority. INHOPE network member. Online reporting (incl. a dedicated 'child sexual abuse' category): https://www.ihbarweb.org.tr
  • Report child abuse, neglect or violence / reach social services: ALO 183 - Social Support Line, Ministry of Family and Social Services (Aile ve Sosyal Hizmetler Bakanlığı). Dial 183. 24/7, free. Reports of child abuse, neglect and violence are forwarded to provincial emergency response teams and, where needed, law enforcement. Info: https://alo183.aile.gov.tr
  • Youth helpline (a young person can contact): Gençlik Destek Hattı (Youth Support Line), run by Öz-Ge Der (Özgür Gençlik Derneği) - Turkey's member of Child Helpline International. Phone 0850 455 00 70 for ages ~12-21; also an online/email contact form. Note: Turkey is not in the EU, so the EU-wide 116 111 child line does NOT operate here. https://genclikdestekhatti.org.tr
  • Take down a nude/sexual image of someone under 18: Take It Down - free service from NCMEC that creates a private hash of the image (the file never leaves your device) so participating platforms can block/remove it. Works internationally; for images of a person taken when under 18. https://takeitdown.ncmec.org
  • Report online scams / fraud / fake sites: USOM (National Cyber Incident Response Center / TR-CERT) cyber reporting: https://www.usom.gov.tr/ihbar (service migrating to siberguvenlik.gov.tr). Financial/identity fraud can also be reported to police via 112, or to the General Directorate of Security Cyber Crimes Dept (Emniyet - Siber Suçlarla Mücadele): https://www.egm.gov.tr/siber . Illegal web content can also go to İhbarweb (https://www.ihbarweb.org.tr).

Emergency: 100 (Police), 101 (Ambulance / Magen David Adom), 102 (Fire). International 112 also routes to local services.

Emergency: 10111 (police) · 10177 (ambulance) · 112 (from any mobile)

  • Report online child sexual abuse material (national INHOPE hotline): Film and Publication Board (FPB) Hotline, toll-free 0800 148 148 (also WhatsApp 083 428 4767, email hotline@fpb.org.za). Report at www.fpbhotline.org.za. FPB is South Africa's INHOPE member; reports are referred to law enforcement.
  • Child / youth helpline (24h, free, for under-18s and adults concerned about a child): Childline South Africa, dial 116 (toll-free, 24 hours, all networks). Web: www.childlinesa.org.za. Covers abuse, sexting, grooming and online safety; can refer to police or social workers.
  • Take down a nude/sexual image of someone under 18 (works internationally): Take It Down (NCMEC), free, anonymous tool at takeitdown.ncmec.org. Creates a hash of the image (image never leaves your device) to detect and remove it on participating platforms (Facebook, Instagram, OnlyFans, Pornhub, Yubo). For images taken when the person was under 18.
  • Report online scams / fraud: Yima (SAFPS - Southern African Fraud Prevention Service), hotline 083 123 7226 (083 123 SCAM); report online at www.yima.org.za. Also report cyber-enabled fraud to SAPS at your nearest police station for a case (CAS) number.
  • Police emergency / report a crime in progress: South African Police Service (SAPS), 10111 (or 112 from a mobile). Online child grooming or abuse in progress should be reported here as well as to the FPB hotline. www.saps.gov.za

Emergency: 112 (national toll-free emergency, police, ambulance, fire); 122 also reaches police

  • Report online child sexual abuse / sextortion (INHOPE hotline): ACSAI 'iGoReportAm' hotline (Action Against Child Sexual Abuse Initiative), Nigeria's INHOPE-accredited hotline for CSAM, sextortion and intimate-image abuse. Report confidentially at https://acsaing.org/report.html (routes minors to Take It Down, adults to StopNCII).
  • Child / youth helpline (free, 24/7): Cece Yara Child Helpline, free for children on 0800 800 8001 (adults use 0700 700 7001); email help@ceceyara.org. 24/7; emergency response in Lagos & Abuja, referrals nationwide. https://ceceyara.org/child-helpline/
  • Take down a nude/sexual image of an under-18: Take It Down (NCMEC), free, anonymous; creates a hash to remove explicit images of anyone who was under 18, without uploading the image. https://takeitdown.ncmec.org/
  • Report cybercrime / online grooming to police: Nigeria Police Force - National Cybercrime Centre (NPF-NCCC) e-report portal, covers online child exploitation, grooming and scams. https://nccc.npf.gov.ng/ereport (contact via https://nccc.npf.gov.ng/contact)
  • Report online scams / financial fraud: Economic and Financial Crimes Commission (EFCC), hotline +234 809 332 2644; anonymous online reporting via Eagle Eye at https://eagleeye.efcc.gov.ng/

Emergency: 999, 112 or 911 (toll-free, national, police / ambulance / fire)

  • Child & youth helpline (free, 24-hour): National Child Helpline 116 (Childline Kenya / State Department for Children Services), dial 116, toll-free 24/7. WhatsApp +254 722 116 116. Web: childlinekenya.co.ke
  • Report online child sexual abuse / exploitation / grooming: DCI Anti-Human Trafficking & Child Protection Unit (AHTCPU), #FichuaKwaDCI toll-free hotline 0800 722 203; report online at dci.go.ke. Child cases can also be raised via Childline 116.
  • Take down a nude/sexual image of an under-18: Take It Down (US NCMEC), free, works internationally and anonymously for anyone who was under 18 in the image: takeitdown.ncmec.org. For images of an adult, use StopNCII.org.
  • Report online scams / fraud / cybercrime: National KE-CIRT/CC (National Computer and Cybercrimes Coordination Committee), Tel +254-703-042700 / +254-730-172700, email incidents@ke-cirt.go.ke, report at ke-cirt.go.ke/report-incident. Also DCI Cybercrime Unit: cybercrime@dci.go.ke

Emergency: 112 (national emergency, police, ambulance, fire on all networks); 191 for police direct

  • Report online child abuse / cybercrime (national): Cyber Security Authority of Ghana, report at csa.gov.gh/report, call or SMS short code 292 (toll-free), WhatsApp 0501603111, or email report@csa.gov.gh. Has a dedicated 'Online Child Abuse' reporting category.
  • Report child sexual abuse images online (anonymous): IWF Ghana Reporting Portal (Internet Watch Foundation, with Ghana's National Cyber Security Centre & UNICEF), report.iwf.org.uk/gh. Anonymous; trained analysts work to block and remove the material.
  • Child protection / abuse helpline (24/7, free): Helpline of Hope, Ministry of Gender, Children & Social Protection, toll-free 0800 800 800 and 0800 900 900, or SMS short code 8020. Covers child abuse, defilement, and related cases; multilingual.
  • Domestic violence & child abuse (police unit): DOVVSU (Domestic Violence and Victim Support Unit), Ghana Police Service, hotline 055 100 0900. Handles sexual abuse, assault and abuse against women and children.
  • Take down a nude/sexual image of an under-18: Take It Down (NCMEC), takeitdown.ncmec.org. Free and anonymous; for images taken when you were under 18. The image never leaves your device. (For images taken at 18+, use StopNCII.org.)

Emergency: 122 (Police) · 123 (Ambulance) · 180 (Fire) · 126 (Tourist Police). A unified emergency line 112 also operates nationwide.

  • Child helpline (also handles online abuse): Child Helpline 16000, run by the National Council for Childhood and Motherhood (NCCM). Free, 24/7, dial 16000 from any phone. Also handles online/social-media risks: bullying, cyberbullying, blackmail and threats. WhatsApp: +20 110 212 1600. Site: nccm.gov.eg
  • Report online child sexual abuse / grooming / blackmail: Ministry of Interior Cybercrime Department ('Internet Investigations'), hotline 108, dedicated cybercrime line, 24/7. Use for grooming, sextortion, exploitation or sharing of child images. For a child at risk, also call NCCM 16000. (Egypt has no INHOPE reporting hotline.)
  • Take down a nude/sexual image of an under-18: Take It Down, free, anonymous tool by the US National Center for Missing & Exploited Children (NCMEC) that works internationally, including Egypt. Helps remove/stop the spread of explicit images of someone under 18. takeitdown.ncmec.org
  • Report online scams / fraud / cybercrime: Ministry of Interior Cybercrime hotline 108 (24/7) for online fraud, hacking and blackmail. For consumer fraud, file via the Consumer Protection Agency (cpa.gov.eg). General government complaints: shakwa.eg
  • Child protection guidance for parents: UNICEF Egypt, child protection information and partner programmes (works with NCCM). No phone line, guidance and resources at unicef.org/egypt/child-protection

Emergency: No single worldwide emergency number. Common ones: 112 (EU and much of the world, also works on most mobiles globally), 911 (US/Canada), 999 (UK and many Commonwealth countries), 000 (Australia). Dial your own country's local police/ambulance number in an immediate emergency.

  • Report online child sexual abuse, exploitation or grooming (find your national hotline): INHOPE international network of CSAM reporting hotlines (58 hotlines in 53 countries), find and report to your country's hotline at inhope.org/en/report-here. ICMEC also lists hotlines/helplines by country at icmec.org/hotlines-and-helplines and its global reporting portal report.icmec.org
  • Child / youth helpline a young person can contact (find one in your country): Child Helpline International, directory of 150+ member child helplines in 130+ countries/territories; find the one for your country at childhelplineinternational.org/helplines
  • Take down a nude/sexual image of someone who was UNDER 18: Take It Down (run by NCMEC), free, anonymous, works internationally; the image never leaves your device. takeitdown.ncmec.org
  • Take down an intimate image of someone who was 18 or OVER: StopNCII.org (run by SWGfL / Revenge Porn Helpline), free worldwide; creates a hash on your device to block matching images on partner platforms. stopncii.org
  • Report a cross-border online scam or fraud aimed at consumers: econsumer.gov, international scam/fraud complaint site run by the ICPEN network of 30+ consumer protection agencies worldwide. econsumer.gov

Getting an image taken down

Free, accredited services that help remove explicit images of a child and stop them spreading. You do not have to handle this on your own.

Take It Down

A free service from the National Center for Missing and Exploited Children. It fingerprints the image on your own device, then taking-part platforms work to remove it. For anyone who was under 18 in the image.

Open Take It Down

Report Remove

From Childline and the Internet Watch Foundation. Helps under-18s in the UK report a nude image of themselves and get it taken down.

Go to Childline

StopNCII.org

For adults, 18 and over. Stops intimate images being shared without consent, using the same on-device fingerprinting. Run by the Revenge Porn Helpline.

Go to StopNCII

Internet Watch Foundation

Report child sexual abuse imagery found anywhere online. Their analysts work to have it removed at the source.

Report to the IWF

Tools and organisations worth knowing

Independent groups and apps that make the day to day easier. Calyraen is not affiliated with any of them.

Common Sense Media

Straight age ratings and reviews for apps, games, films and shows, written with parents in mind.

Visit Common Sense

Internet Matters

Free, step by step guides for turning on controls across almost any device, app or console.

Visit Internet Matters

NCMEC CyberTipline

Report online child exploitation, grooming or sextortion. Reports are reviewed and passed to the right authorities.

Make a report

Bark

Watches messages, apps and search for signs of bullying, predators or self-harm, and alerts you. Paid.

Visit Bark

Qustodio

Filtering, screen-time limits and activity reports across a child's devices. Paid.

Visit Qustodio

Canopy

Blocks explicit images and sexting on the device in real time, with location and screen-time tools. Paid.

Visit Canopy

Works almost anywhere

Some tools and services cross borders:

  • Take It Down (takeitdown.ncmec.org) and StopNCII (stopncii.org) help remove a nude or sexual image (Take It Down covers under-18s) from many major platforms, wherever you live.
  • INHOPE (inhope.org) lists national hotlines for reporting child sexual abuse material in dozens of countries.
  • Child Helpline International (childhelplineinternational.org) helps you find a free children's helpline in your country. Across the EU, 116 111 reaches a child helpline and 112 is the emergency number.
  • Every big platform has its own block and report tools, the same wherever you are, and usually the fastest first step.

Can't find your country above? Search for your national "online safety", "cyber tip" or "child protection" body, or start with your local police non-emergency line.

Not sure which service you need?

Start with the platform's own report button, and your local emergency number if anyone is at risk. The topic guides walk through what to do for each kind of problem.

We value your privacy

We use cookies to run this site and, with your consent, to analyse traffic and improve your experience. You can accept all, reject non-essential, or choose by category. Learn more

Strictly necessary
Required for the site to work, covering security, sessions, and remembering this choice. Always on.
Preferences
Functional cookies that remember your language, region and interface choices.
Analytics
Help us understand how the site is used so we can improve it.