Every order you place with Calyraen comes with an invoice and a receipt you can view and save whenever you need them. This guide shows where to find them, how to download a copy for an expense report, and how to keep your billing details current.
Where your invoices and receipts live
Your billing history sits inside your account.
Each entry lists the order it belongs to, the date, and its status. If you have not created an account yet, you can register at /register. Placing an order ties the paperwork to that email address, so use the same email you checked out with.
Downloading a copy for expenses
Open any invoice from your billing history and use the download option to save it as a file. That saved copy is the one to send to your finance team or attach to an expense claim. A few tips:
- Download the invoice itself, not just the on-screen order summary, since the invoice is the formal document.
- Save it somewhere you can find it again, and name the file by order number.
- If you bought several machines (say a mix of Vantage desktops and Forge servers), each order keeps its own invoice.
You can browse the full lineup any time at /products.
Updating your billing details
Your billing name, company, and address all come from your account.
- Sign in and open /account.
- Edit your billing or profile details.
- Save before you download a fresh invoice.
Changes apply to new invoices going forward. If an older invoice already shows the wrong details and you need it corrected, open a ticket and give us the order number.
Asking a billing question
For anything the pages above do not answer, such as a charge you do not recognize, a missing invoice, or a correction request, open a ticket at /support. Have your order number ready. If it relates to a specific machine, add its serial number too.
If you still need help
Reach the team through the ticket form at /support. Include your account email and order number so we can pull up the right record quickly.