Handheld POS

Take the till to the customer.

A rugged terminal a colleague carries all shift. It takes chip and contactless payment anywhere on the floor, scans an item and reads its stock on the spot, and shrugs off a drop to concrete. One sealed body, none of the phone-and-sleeve compromises.

Talk to engineering See all solutions

The problem

Queues

A fixed counter serves one customer at a time, and every extra second in the line is a sale walking out the door. At a Saturday peak the queue backs past the fixtures, staff are pinned behind a till they can't leave, and answering do you have this in a medium means a walk to a back-office PC. The floor needs a terminal a colleague can carry all day: take a payment where the customer is standing, scan an item and read its stock on the spot, and drop it on concrete without losing the sale.

The handheld terminal at a glance

1.8 m Drop to concrete, powered on

12 h Shift on one battery pack

< 1 s Contactless tap to approved

IP65 Sealed against dust and rain

Why not a phone

A phone in a sleeve, or a terminal.

Imagery in production

The workaround

A phone in a card sleeve

It looks quick and cheap. Then the glass cracks inside a month of drops, the session dies when the battery does mid-transaction, and the card data sits on a device no acquirer will certify. Every hard floor turns it into a repair bill waiting to happen.

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Built for the floor

One sealed terminal, all shift

A PCI-PTS 6.x reader, a real 2D imager and a rugged chassis in one sealed body. Chip, contactless and swipe clear in under a second, live stock comes back at the pull of a trigger, and a hot-swap battery keeps the shift going. Drop it, and it keeps trading.

The terminal

One body, three jobs.

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Payments to the counter

Chip, contactless and mobile wallets, certified and encrypted.

A PCI-PTS 6.x approved reader sits in the same body as the screen and the scanner, so a colleague takes chip, contactless and swipe without carrying a second device. Card data is encrypted at the read head under point-to-point encryption, so clear card numbers never touch the operating system or your network. The tap-to-approved path runs under a second, the terminal is EMV L1, L2 and L3 certified, and the same unit handles a refund, a partial and a tip. That payment stack is identical across every model in the range.

Talk to engineering

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A real imager, not a phone camera

Reads 1D, 2D, QR and codes a camera gives up on.

A dedicated 2D imaging engine reads 1D and 2D barcodes, QR, and codes that are crushed, curved or under shrink wrap, at the pull of a side trigger. It focuses and decodes in well under a second, out to 40 cm, where a phone camera hunts and fails. Every scan hits your inventory live, so a colleague on the floor answers is this in stock, in a medium, at the other branch, without walking to a back-office PC. Price checks, click-and-collect picks and goods-in receiving run on the same engine. It is bore-sighted and hardware-triggered, so it works in gloves and in a cold store where a touchscreen scan won't.

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Sealed, dropped and hot-swapped

IP65, MIL-STD-810H, and a battery you change without a re-login.

The body is sealed to IP65 against dust and rain and tested to MIL-STD-810H, including repeated 1.8 m drops to concrete and a tumble cycle, so a dropped terminal keeps trading instead of joining a repair pile. The battery is a hot-swap shift pack. A small internal reserve holds the session and the open transaction for up to 60 seconds while a colleague clips in a fresh pack, so a flat battery at a Saturday peak costs a swap, not a lost sale or a re-login. The operating range runs from -10 to 50 C, and the same chassis and swap mechanism carry across the range, so a fleet shares one set of spares.

Configured products

Chosen for the floor.

Every part here is picked and integrated for staff-held selling: line-busting at the counter, payments in the aisle, and stock on the move.

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Terminal

Rugged handheld terminal

IP65, 1.8 m class

Sealed magnesium and elastomer body, a 6 inch strengthened-glass display readable in daylight and usable in gloves, a hot-swap shift battery, Wi-Fi 6 and optional 5G.

Request datasheet

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Payments

Integrated PCI reader

PCI-PTS 6.x, P2PE

Chip, contactless NFC and swipe in one head, EMV L1 to L3 certified, point-to-point encryption from the read head, with tactile and audio-accessible PIN entry.

Request datasheet

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Scanning

2D imaging engine

Reads to 40 cm

A hardware-triggered 2D imager that decodes 1D and 2D, QR, and damaged or wrapped codes, with a wide aiming field, aim assist and a glove-friendly side trigger.

Request datasheet

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Software

CalyOS Embedded POS build

Locked and managed

A single-purpose CalyOS Embedded image, kiosk-locked to the POS app, with zero-touch enrollment, remote update and full-disk encryption, all managed from one console.

Request datasheet

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Terminal

Charge and swap dock

Multi-bay

A multi-bay dock charges terminals and spare shift batteries together, so a store rotates a charged pack onto the floor and drops the flat one to charge without a terminal ever leaving service.

Request datasheet

Ready to trade

Unboxed and selling.

There is no imaging bench and no per-device setup. Tell us your setup once, we stage every unit, and a store signs in and sells.

Tell us your setup

Your POS app, your Wi-Fi, the inventory system the imager talks to, and how many terminals the floor needs. One conversation covers it.
We stage every unit

Each terminal arrives enrolled to your console, locked to your POS app and joined to your Wi-Fi, with full-disk encryption on and zero-touch enrollment done. No imaging bench, no back-office PC.
Unbox and sell

A store opens the box, signs in and takes the first payment. Adding another terminal later works exactly the same way, and the fleet shares one set of spares.

Questions

Asked and answered.

What if the battery dies mid-sale?

It doesn't cost you the sale. A small internal reserve holds the session and the open transaction for up to 60 seconds while a colleague clips in a fresh pack. The battery is a hot-swap shift pack, and a multi-bay dock keeps a charged one ready on the floor.

Does card data touch our network?

No. The reader is PCI-PTS 6.x approved and encrypts card data at the read head under point-to-point encryption, so clear card numbers never reach the operating system or your network. The terminal is EMV L1, L2 and L3 certified.

Will it read a damaged or wrapped barcode?

Yes. A dedicated 2D imaging engine reads 1D and 2D codes, QR, and codes that are crushed, curved or under shrink wrap, out to 40 cm. It decodes in well under a second, fires from a side trigger and works in gloves, where a phone camera hunts and fails.

What happens when one gets dropped?

It keeps trading. The body is sealed to IP65 and tested to MIL-STD-810H, including repeated 1.8 m drops to concrete and a tumble cycle. One sealed chassis runs across the range, so a fleet shares one set of spares and a swap takes about two minutes.

How much setup is there per device?

None on your side. Every terminal arrives enrolled to your console, locked to your POS app and joined to your Wi-Fi, so a store unboxes it, signs in and sells. There is no imaging bench and no back-office PC.

“A terminal that stops trading is a queue you built yourself. So we seal the body, hot-swap the battery, and encrypt the card at the read head, and the floor keeps moving.”

The Calyraen hardware team

Ready when you are

Put one on the floor.

Tell us your POS app, your Wi-Fi and your fleet size, and we will spec the terminals, readers, dock and CalyOS build as one kit.

Talk to engineering See all solutions

Under the hood

Take the payment, read the item.

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Payments

Chip, contactless and wallets

The reader is PCI-PTS 6.x approved and certified to EMV Level 1, 2 and 3, so it takes chip and PIN, contactless and mobile wallets under one acquirer certification. Contactless covers Visa, Mastercard, Amex, Apple Pay and Google Pay, with the tap-to-approved path under a second. Point-to-point encryption encrypts the card at the read head, so clear card numbers never reach the operating system, the app or your network. Refunds, partials, tips and gratuity all run on the same head.

Imagery in production

Scanning

A dedicated 2D imager

A hardware imaging engine, not the front camera, decodes 1D and 2D barcodes, QR and codes that are damaged, curved or under shrink wrap. It focuses and reads to 40 cm with a wide aiming field and aim assist, at the pull of a side trigger, in well under a second. It works in gloves and in a chilled aisle where a touchscreen scan will not. Every read hits inventory live for price, stock and location.

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Accessibility

Payments everyone can make

PIN entry meets accessibility guidance for cardholders who cannot see the screen. A tactile locator and a headphone jack drive audio-guided PIN entry, so a customer enters a PIN privately without staff assistance. On-screen contrast, text scaling and a distinct tactile 5 key follow the same guidance, and the flow is validated against EN 301 549.

The payment and scan path, at a glance

PCI-PTS 6.x Approved reader

< 1 s Tap to approved

40 cm Scan range, 2D

P2PE Encrypted at the head

Engineering questions

On payments.

Is card data ever on the device or our network?

No. Point-to-point encryption encrypts the card at the read head, so clear card numbers never reach the operating system, the app or your Wi-Fi. Your environment stays out of scope for clear cardholder data, which keeps your PCI-DSS assessment small.

Which acquirers and schemes are supported?

The reader is EMV L1 to L3 certified and works with the major UK and EU acquirers. Contactless covers Visa, Mastercard, American Express, Apple Pay and Google Pay. We certify the terminal against your acquirer as part of the rollout.

Can a customer who cannot see the screen enter a PIN?

Yes. A tactile locator and audio guidance over a headphone jack walk a cardholder through PIN entry privately, without staff seeing or assisting. The flow follows accessibility guidance and is validated against EN 301 549.

Specify it with us

Certify it to your acquirer.

We map the payment path to your acquirer and PSP and run the certification with you. Bring your schemes and we will confirm the terminal build.

Talk to engineering OEM & ODM

Tested to

1.8 m Drop to concrete, all faces

IP65 Dust tight, rain resistant

810H MIL-STD test method

-10 to 50 C Operating temperature

Built for the floor

Made to be dropped.

The parts that decide whether a terminal survives a shift.

Body and seal

Sealed and armoured

A magnesium frame in an over-moulded elastomer bumper, sealed to IP65 against dust and rain and tested to MIL-STD-810H, including 1.8 m drops to concrete on every face and a tumble cycle.

Display

Readable and glove-ready

A 6 inch chemically strengthened glass display, bright enough to read in shop-window daylight, with a touch mode that works through gloves and after a rain shower.

Battery

Hot-swap shift pack

A shift battery lasts a 12 hour day, and an internal reserve holds the open transaction for up to 60 seconds while a colleague clips in a fresh pack. A flat battery costs a swap, not a lost sale.

Why it matters

Swaps, not spares runs.

Most handheld fleets do not die from one dramatic drop. They die from a slow bleed: a phone-and-sleeve setup that cracks in a month, a battery that fades to a half-day by week six and strands a colleague mid-transaction, and a repair pile that quietly shrinks the working fleet before the next peak. The rugged body ends the first problem, because a 1.8 m drop to concrete is a design case, not an accident. The hot-swap shift pack ends the second, because a fading battery is a two-minute swap from the dock, not a terminal out of service. And because one sealed chassis runs the whole range, a store keeps a single small pool of spare bodies and batteries instead of a drawer of dead phones. The result is a fleet that is still all on the floor when the Saturday rush arrives.

“The old setup was consumer phones in rubber cases. We were replacing cracked screens every week and a dead battery meant a colleague walked off the floor. These just do not come back to the bench.”

Retail IT manager, grocery

Fleet management

One console, every terminal.

A store cannot run an imaging bench, and head office cannot visit every site. Every terminal enrolls itself, locks to the POS app and reports in, so one team runs a fleet across every branch.

Rollout

From box to floor.

Enroll

A terminal powers on, joins Wi-Fi and enrolls itself to your console with zero-touch, no per-device imaging.
Lock

It pulls its CalyOS Embedded build, locks to your POS app in kiosk mode and encrypts its storage.
Join

It joins your Wi-Fi and certifies to your acquirer, so it can sell from first sign-in.
Watch

Battery health, app version, location and payment status report to one console, so head office sees the whole fleet.

The difference

Managed, not improvised.

Calyraen handheldPhone and card sleeve

Card data P2PE, out of scope for clear card data Card app on a general-purpose phone

Drop survival 1.8 m to concrete, design case Cracked screen in weeks

Battery Hot-swap, session held on swap Flat mid-transaction, re-login

Scanning Dedicated 2D imager, glove trigger Front camera, hunts and fails

Provisioning Zero-touch, kiosk-locked Per-device setup, unlocked OS

Fleet view One console, health and version No central view

Management and security

Run the fleet.

One console

Visible

Every terminal reports battery health, OS and app version, location and payment status to one console. Push an update or a price file to a store or the whole estate, and see which units took it.

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Locked build

CalyOS Embedded is kiosk-locked to the POS app with full-disk encryption, so a lost terminal is a brick, not a breach.

Remote update

Push OS and app updates by store or estate, out of trading hours, and confirm every unit took them.

Health and battery

Battery cycle count and health surface early, so a fading pack is retired before it strands a colleague.

Zero-touch enroll

A replacement terminal enrolls and locks itself, so a store swaps a unit without a call to IT.

Specify it with us

Plan the rollout.

Tell us your branch count and POS software and we will size the fleet, the docks and the spares pool. We stage every terminal before it ships.

Talk to engineering OEM & ODM

Resources

Read the detail.

Briefs, standards and real deployments. Open one for the specifics.

Brief

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Payments and PCI brief

How card data stays out of scope

PDF, on request P2PE and PCI-DSS scope 8 pages

Standards

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Ruggedness and battery

What MIL-STD-810H and IP65 mean here

PDF, on request Drop, seal and battery methods 6 pages

Use case

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Line-busting at a winter peak

14 terminals, one fashion chain

PDF, on request Queue, sales and uptime data 5 pages

Use case

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Stock on the move

Scan, price and click-and-collect

PDF, on request Grocery and general retail 5 pages

What the evaluation pack contains

4 Briefs and use cases

PCI Payments and scope note

810H Rugged test methods

1 Fleet console demo

Request the files

Get the pack.

We send the datasheets, the standards notes and the deployment briefs on request, and we can set up a fleet console demo.

Handheld terminal datasheet Datasheet PDF, on request Payments and PCI brief Brief PDF, on request Ruggedness and battery note Standards PDF, on request

Specify it with us

Put one in your hand.

Tell us your store count and POS software and we will send an evaluation unit staged to your setup. Drop it, scan with it, take a test payment.

Talk to engineering See all solutions

Take the till to the customer.

Queues

The handheld terminal at a glance

A phone in a card sleeve

One sealed terminal, all shift

Payments to the counter

A real imager, not a phone camera

Sealed, dropped and hot-swapped

Rugged handheld terminal

Integrated PCI reader

2D imaging engine

CalyOS Embedded POS build

Charge and swap dock

Tell us your setup

We stage every unit

Unbox and sell

Put one on the floor.

Chip, contactless and wallets

A dedicated 2D imager

Payments everyone can make

The payment and scan path, at a glance

Certify it to your acquirer.

Sealed and armoured

Readable and glove-ready

Hot-swap shift pack

Swaps, not spares runs.

One console, every terminal.

Enroll

Lock

Join

Watch

Visible

Locked build

Remote update

Health and battery

Zero-touch enroll

Plan the rollout.

Payments and PCI brief

Ruggedness and battery

Line-busting at a winter peak

Stock on the move

What the evaluation pack contains

Put one in your hand.