Support
Talk to a human.
Open a ticket and the person who answers stays with it until it is fixed. Replies land in your account and your mail.
Open a support ticket
Pick a category and tell us what you need.
You need an account to open a ticket, so you can follow our replies and keep everything in one place.
Quick answers.
How fast do you reply?
Within one working day, usually much sooner. Urgent hardware faults go first.
Where do I see my ticket?
In your account under Tickets, and every reply also lands in your mail.