Calyraen
Before a server leaves us, it has to earn its way out the door. Here is what happens on the test bench.
Every server we build spends real time on a test bench before it is boxed. The idea is simple. A weak part should give itself away on our floor, in a room full of people who can swap it in minutes, not months later in your rack when the team is counting on it.
So we assemble the machine, then run it hard. Not a quick power-on and a tick in a box. Hours of real load, watched the whole way, until the machine has proven it can do the work you bought it for.
Every server follows the same path before it ships. There are no shortcuts on a busy week.
The machine is built to your order and brought up for the first time. Firmware is set, every drive is recognised, and the fitted memory is confirmed down to the last stick.
We push the processor and memory hard for an extended run and cycle the storage through reads and writes. This is where a marginal part gives up, on our floor rather than yours.
Temperatures are watched under sustained load to confirm the cooling holds. Memory is scanned for errors across the full range fitted. Every port and every drive bay is checked against the spec sheet.
A server only ships once it has passed each step clean. The results are saved against its serial number, so its history travels with the machine.
One server, wired up and running flat out, with people watching the numbers. Nothing leaves this room on a maybe.
A server mid burn-in, held under sustained load.
“A weak part should give up on our bench, in a room full of people who can fix it, and never in your rack when the work depends on it.”
Every result from the bench is saved against the machine's serial number. If you ever call us about it, we can see how it left the line and start from there, not from scratch.
Talk to supportThere is no partial credit. A server that stumbles on any step goes back to the bench, not into a box. Only a clean run through every check earns the shipping label.
Long enough to catch the parts that fail early, which is most of the ones that fail at all. We run an extended load rather than a quick power-on, and a machine is not boxed until that run comes back clean.
It goes back to the bench. The weak part is replaced and the machine starts the checks again from the top. Nothing ships on a partial pass.
Yes. The results are recorded against the serial number. Call us with the machine in front of you and we can tell you how it left the line.
On the servers page, with every option laid out in plain numbers.
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